Verzija 4 · 18. kol 2026.
između
Contrima GmbH, koju zastupa njezin direktor Mark Reinhardt, Enzianweg 29, 71384 Weinstadt
(u daljnjem tekstu „CONTRIMA”)
i
{photographer_name}
{photographer_address}
{photographer_email}
(u daljnjem tekstu „Ti”)
Ovi Opći uvjeti poslovanja (AGB) uređuju opće uvjete za registraciju i korištenje CONTRIMA računa kao i korištenje usluga CONTRIMA od strane fotografa. Ovi AGB vrijede za korisnike s probnim pristupom, Personal Account i Professional Account, uz uključivanje odgovarajućih relevantnih odredbi za račun.
Molimo imaj na umu da s nama dodatno moraš sklopiti ugovor o obradi podataka po nalogu.
1.1 CONTRIMA omogućuje povezivanje umjetnika street photographyja s ljudima iz preko 200 matičnih zemalja i na više od 30 jezika, koje su u svakodnevnim situacijama uhvatili kamerom na jedan prolazan trenutak. CONTRIMA osigurava infrastrukturu za sporazume između fotografa i prikazanih osoba: od prvog uspostavljanja kontakta pa sve do mogućnosti prezentacije vlastitih slika u osobnoj galeriji fotografa, koju CONTRIMA članovi mogu pregledati i koja može poslužiti kao polazište za inspiraciju ili razmjenu. CONTRIMA time osigurava tehničku platformu za pridruživanje, pružanje, dokumentiranje, licenciranje i prezentaciju fotografskog sadržaja.
1.2 Odabireš model koji ti odgovara: Tko jednostavno želi svoju radost u street photographyju podijeliti s istomišljenicima i prikazanim osobama, s Personal Account je na pravom mjestu. Profesionalni fotografi – ili oni koji to žele postati – putem Professional Account dodatno dobivaju mogućnost prodaje fotografija.
1.3 Napomena: CONTRIMA je posrednik i pružatelj infrastrukturne usluge, ali nije ugovorna strana licencnih sporazuma koje sklapaš s prikazanim osobama. To znači: CONTRIMA ne postaje strana eventualnih ugovora o licenci za slike. CONTRIMA također ne pruža pravne usluge te osobito ne preuzima pravne provjere pojedinačnih slučajeva niti daje odobrenja sporazuma. Ako CONTRIMA stavlja na raspolaganje predloške ugovora, na tebi je da osiguraš da je taj predložak provjeren s obzirom na konkretan pojedinačni slučaj i da se može pravno valjano sklopiti.
1.4 Napomena: Osobne podatke koje CONTRIMA od tebe primi ili koje u okviru platformskih procesa koje si inicirao/initiirala obrađuje za prikazane osobe, CONTRIMA obrađuje po tvom nalogu. U tu svrhu s CONTRIMA paralelno sklapaš ugovor o obradi podataka po nalogu. To također znači da moraš osigurati da dobiješ potrebna prava na osobne podatke (osobito na fotografije) prikazanih osoba. Ako CONTRIMA stavlja na raspolaganje predložak za obavijesti o zaštiti podataka (vidi pobliže §§ 5.1.2 i 8.2), na tebi je osigurati da je taj predložak provjeren s obzirom na konkretan pojedinačni slučaj.
1.5 Operater i pružatelj platforme je Contrima GmbH, koju zastupa njezin direktor gospodin Mark Reinhardt. CONTRIMA je registrirani žig Marka Reinhardta; Contrima GmbH koristi žig uz njegovu suglasnost.
Ovlašten/ovlaštena si koristiti CONTRIMA samo ako se pridržavaš ovih AGB, paralelno sklopljenog ugovora o obradi podataka po nalogu (Ugovor o obradi podataka), naših obavijesti o zaštiti podataka (Opća pravila privatnosti) i svih relevantnih lokalnih zakona.
3.1 Korištenje CONTRIMA kao fotograf pretpostavlja prethodnu registraciju. Na registraciju su ovlaštene samo punoljetne fizičke osobe koje su navršile {photographer_age_of_majority}. godinu života i imaju punu poslovnu sposobnost su.
3.2 Nakon popunjavanja registracijskog obrasca primit ćeš putem navedene e-mail adrese poveznicu za potvrdu. Ugovor o korištenju nastaje tek uspješnim dovršetkom ovog postupka potvrde.
3.3 Prilikom izrade svog CONTRIMA računa obvezan/obvezna si davati istinite podatke. Odgovoran/odgovorna si za to da su podaci koje si pohranio/pohranila (uključujući adresne, računske i platne podatke koje je potrebno navesti za sklapanje pretplate) točni i ažurni.
3.4 Obvezan/obvezna si svoje pristupne podatke (osobito lozinku) čuvati povjerljivima i zaštititi od pristupa trećih osoba. Dužan/dužna si osigurati da se nijedna neovlaštena osoba ne prijavi u tvoj račun s tvojim pristupnim podacima.
3.5 CONTRIMA zadržava pravo blokirati, ograničiti ili trajno izbrisati korisničke račune ili pojedine funkcije u sljedećim slučajevima: :
3.6 U slučaju teških povreda – osobito povreda koje krše prava trećih (npr. autorska prava, pravo na vlastitu sliku) ili su kaznenopravno relevantne – CONTRIMA je ovlašten/ovlaštena blokirati ili izbrisati tvoj račun bez prethodne najave s trenutnim učinkom. U ostalim slučajevima bit ćeš prije namjeravanog blokiranja ili brisanja obaviješten/obaviještena e-mailom i dobit ćeš priliku za očitovanje.
3.7 U slučaju brisanja korisničkog računa tvoji učitani sadržaji bit će nakon isteka roka od 30 dana neopozivo izbrisani, ukoliko ne postoje zakonske obveze čuvanja koje tomu proturječe. Već sklopljeni licencni sporazumi s prikazanim osobama ostaju time nepromijenjeni.
3.8 Ako smo već jednom deaktivirali tvoj račun zbog kršenja ovih AGB ili iz pravnih razloga, nisi ovlašten/ovlaštena izraditi novi CONTRIMA račun, osim ako ti za to ne damo izričito pisano odobrenje.
Kako bi koristio/koristila ponude platforme, možeš kod nas ugovoriti jedno od sljedećih pretplata odnosno probni pristup:
4.1 Personal Account: Personal Account omogućuje osnovno korištenje platforme po mjesečnoj cijeni od {personal_price} (uključujući zakonski PDV). Naplata se uvijek provodi na početku obračunskog razdoblja. Funkcije Personal Account-a možeš pronaći u § 5.1.5.
4.2 Professional Account: Professional Account omogućuje cjelovito korištenje platforme po mjesečnoj cijeni od {professional_price} (uključujući zakonski PDV). Naplata se uvijek provodi na početku obračunskog razdoblja. Funkcije Professional Account-a možeš pronaći u § 5.1.5.
4.3 Probni pristup: CONTRIMA nudi probni pristup s trajanjem od 10 dana od aktivacije. Ovim se omogućuje pristup punom opsegu usluga CONTRIMA, uz iznimku da prodaja slika nije moguća. Za korištenje probnog pristupa nije potrebno pohraniti platne podatke. Po isteku probnog razdoblja probni pristup prelazi u čisti način čitanja; aktivne funkcije platforme tada ti više neće biti dostupne. Tvoj račun ostaje od aktivacije ukupno tri (3) mjeseca, kako bi prikazane osobe u tom razdoblju još mogle preuzeti svoje fotografije. Unutar tog razdoblja možeš u bilo kojem trenutku putem upravljanja računom (Moj račun) sklopiti pretplatu uz naknadu i time trajno zadržati svoj račun. Po isteku tri (3) mjeseca tvoj račun kao i tvoji učitani sadržaji i ostali podaci pohranjeni na platformi bit će izbrisani, ukoliko ne postoje zakonske obveze čuvanja koje tomu proturječe. Već sklopljeni licencni sporazumi s prikazanim osobama ostaju time nepromijenjeni.
4.4 Možeš u bilo kojem trenutku putem upravljanja računom prelaziti između Personal Account-a i Professional Account-a. Promjena stupa na snagu na početku sljedećeg obračunskog razdoblja.
4.5 Licenca za korištenje platforme: Uspješnim sklapanjem ovog ugovora dobivaš opozivu, ograničenu, neisključivu, neprenosivu i nelicencibilnu licencu za pristup našoj usluzi odnosno za korištenje naše usluge u okviru ovih AGB.
Prije nego izradiš prve snimke svog motiva, moraš osobe uvijek kontaktirati i zatražiti njihov pristanak da ih fotografiraš. Ako izrađuješ snimke bez pristanka prikazanih osoba, to može dovesti do kršenja prava osobnosti i zaštite podataka prikazanih osoba.
!!! Ovo osobito vrijedi u osjetljivim situacijama: Nikada ne izrađuj slike maloljetnika, potpuno ili djelomično odjevenih ljudi (npr. na plaži) ili ljudi u intimnim situacijama ili izvanrednim situacijama (npr. scene svađe), ako prethodno nisi izričito pitao/pitala i ako ti snimanje nije dopušteno.
Neposredno prije ili nakon snimanja dogovorenog s prikazanim osobama možeš njima predočiti prethodno od tebe putem CONTRIMA generirani QR-kod za skeniranje. QR-kod ne generira se za svaku prikazanu osobu, već za svaku foto-sesiju; svaka osoba koja ga skenira time dobiva vlastitu, individualnu trajnu poveznicu (Permanentlink). Kolekcija nastaje čim skeniraš papirnatu ili DTP QR-karticu koju si izradio/izradila, konfiguriraš digitalnu pojedinačnu karticu ili prikazana osoba prvi put skenira QR-kod.
Pri izradi QR-koda pojedinačno vrijedi sljedeće:
Trebao/trebala bi ovaj QR-kod uvijek i sam/sama snimiti kamerom koju koristiš, kako bi se omogućilo naknadno ispravno povezivanje foto-kolekcije i prikazanih osoba putem 8-znamenkastog koda fotografa. Skeniranjem se prikazana osoba vodi na CONTRIMA stranicu. Ovdje prikazana osoba unosom samo svoje e-mail adrese može klikom zatražiti pristup kasnije dostupnim preglednim slikama s oznakom vodenog žiga. Unosom e-mail adrese za prikazanu osobu kreira se osobna trajna poveznica kojoj se kasnije uvijek ponovno može pristupiti. Na ovom mjestu prikazanoj osobi tvoje obavijesti o zaštiti podataka kao hiperpoveznica jasno vidljivo i neposredno se stavljaju na raspolaganje. CONTRIMA za to kao zadanu postavku osigurava predložak za sveobuhvatne obavijesti o zaštiti podataka. Alternativno možeš u svom računu također pohraniti vlastite obavijesti o zaštiti podataka putem poveznice.
Predložak: Ukoliko držimo na raspolaganju predložak / template za obavijesti o zaštiti podataka za fotografe, CONTRIMA ne može preuzeti odgovornost za točnost, potpunost i ažurnost stavljenog na raspolaganje predloška. Informacije su osobito opće prirode i ne predstavljaju pravni savjet u pojedinačnom slučaju. Stoga je na tebi da predložak prije svake uporabe pravno provjeriš.
Čim utvrdiš da su prikazane osobe zatražile pregled slika putem CONTRIMA (GATE 1), možeš putem svog korisničkog računa na CONTRIMA urediti time kreiranu kolekciju. U tu svrhu CONTRIMA te vodi kroz workflow „Uredi kolekciju”.
Napomena: Isključivo si ti odgovoran/odgovorna za to da su kolekcije, prikazane osobe, claiminzi, modeli ugovora i ostale dodjele činjenično ispravno kreirani, dodijeljeni i korišteni.
Prikazane osobe sada mogu pregledati kolekciju u verziji za pregled. Pri tome prikazuju im se slike u smanjenoj rezoluciji i s CONTRIMA vodenim žigom. Osim toga dobivaju uvjete licencnog modela koji si unaprijed odabrao/odabrala (vidi § 5.1.5). Ako im se pregled sviđa i žele dobiti prava na slike, sami se pridružuju jednoj od osoba koje si ti kreirao/kreirala (npr.: „osoba sa zelenom majicom sam ja”). Zatim pročitaju licencni tekst i mogu sklopiti licencni ugovor.
Ako su sve osobe u cijelosti pristale na licencni model i sklopile ugovor (status potrebnih povratnih informacija vidljiv je u tvom korisničkom profilu), sklapanja ugovora postaju važeća. Sve osobe tada preko platforme CONTRIMA dobivaju svoje fotografije.
!!! Maloljetnici: U okviru claiminga također se ispituje je li prikazana osoba maloljetna i je li starija od 14 godina. Ako prikazana osoba još nije navršila 18 godina, svi zakonski zastupnici moraju u ime maloljetnika pristati na licencne uvjete. To je potrebno ne samo zbog ugovornopravnih zahtjeva, nego i zbog odredbi o zaštiti podataka. Ili sama maloljetna osoba ili suprikazani zakonski zastupnici tada navode e-mail adrese svih zakonskih zastupnika. Putem e-maila licencni uvjeti zatim se šalju tim zakonskim zastupnicima. Sama maloljetna osoba uz to daje, ako je starija od 14 godina, skraćenu izjavu o privoli.
Svaka osoba koja sklopi licencni ugovor od tebe (pod odgodnim uvjetom da i sve ostale prikazane osobe sklope licencni ugovor) prima visokorezolucijske digitalizate kolekcije kao i prava korištenja fotografija u odgovarajućem opsegu paketa. Nadalje, prikazana osoba daje suprikazanim osobama i, ako je primjenjivo, tebi kao fotografu, privolu i prijenos prava koristiti fotografije u odgovarajućem opsegu paketa.
Napomena: Prikazane osobe za sklapanje licencnog ugovora navode samo svoje e-mail adrese. Imena i adrese se, međutim, ne traže. To također znači da identifikacija osobe nije sigurno moguća (ne može se jamčiti da e-mail adresa doista pripada osobi koja daje izjavu). To može dovesti do poteškoća ako želiš sklopljene ugovore provesti (eventualno sudski) ili u slučaju povreda prava postupati protiv prikazane osobe. Tužbe ili privremene mjere moraju se dostaviti na adresu za dostavu. Također je ovrha moguća samo protiv identificirane osobe.
Postoje tri licencna paketa / licencna modela koja su ti na raspolaganju ovisno o pretplati:
Detaljnije informacije o opsegu ustupanja prava nalaze se u odgovarajućim licencnim tekstovima.
Licencni tekstovi: Standardni ugovorni tekstovi su predlošci za različite licencne modele i izrađeni su s najvećom pažnjom. CONTRIMA, međutim, uz pridržaj § 9 ovog ugovora ne može preuzeti odgovornost za točnost, potpunost i ažurnost stavljenog na raspolaganje predloška. Informacije su opće prirode i ne predstavljaju pravni savjet u pojedinačnom slučaju. Stoga je na tebi da osiguraš da je ovaj predložak pravno provjeren.
U slučajevima paketa Darovanje i paketa Kupnja prikazana osoba ti može dobrovoljno i opcionalno dati opozivo dodatno odobrenje za portfolio/društvene mreže. U tom slučaju smiješ ugovorne fotografije koristiti u svrhu uključivanja u vlastiti, komercijalni kanal na društvenim mrežama, vlastitu portfolio web-stranicu i u vlastiti CONTRIMA profil (također: Showcase) te, pod daljnjim uvjetima iz § 5.1.7, i u CONTRIMA galeriji.
Napomena: Samo ako su sve osobe koje se vide na fotografiji, u jednakoj mjeri dale dodatno odobrenje, smiješ je koristiti sukladno odredbama dodatnog odobrenja. Odgovarajuća provjera potrebnih prava tvoja je vlastita odgovornost. CONTRIMA za to, uz pridržaj § 9 ovog ugovora, ne preuzima odgovornost.
Putem svog računa možeš odabrane slike jednim klikom postaviti u vlastiti CONTRIMA Showcase na svom profilu. Osim toga, CONTRIMA kurira javnu CONTRIMA galeriju (vidi pod Galerija) koja sadrži odabrane slike fotografa i fotografkinja iz cijelog svijeta. Uvrštavanje tvojih fotografija u javnu CONTRIMA galeriju moguće je samo uz tvoju zasebnu suglasnost. U okviru onboardinga ili bilo kada u svom profilu pod postavkama možeš aktivirati opciju da se slike koje si odobrio/odobrila za Showcase također mogu pojaviti u javnoj CONTRIMA galeriji. Uvrštavanje fotografije u CONTRIMA galeriju dodatno pretpostavlja da:
(i) raspolažeš važećom licencom za predmetnu kolekciju,
(ii) si fotografiju integrirao/integrirala u svoj Showcase i odobrio/odobrila za CONTRIMA galeriju, i
(iii) za prikazane osobe postoji potrebna odobrenja: kod paketa Darovanje privatno korištenje i Prodaja privatno korištenje dobrovoljno dodatno odobrenje za portfolio/društvene mreže (vidi 5.1.6), a kod paketa Razmjena prava ustupanje prava sadržano u licencnom ugovoru.
6.1.1 Za vrijeme uvrštavanja fotografije u tvoj CONTRIMA profil (Showcase) daješ CONTRIMA jednostavnu, globalno važeću, bez naknade autorskopravnu licencu koristiti fotografije u opsegu koji je nužan za uvrštavanje u tvoj CONTRIMA profil (Showcase). To osobito obuhvaća pohranu, umnožavanje, prezentaciju, skaliranje i izradu pregleda (thumbnails) fotografija. Sadržajno ova dodjela prava korištenja osobito obuhvaća sljedeća jednostavna prava:
6.1.2 Fotografije se smiju obrađivati, no izgled, kontekst, pozicioniranje i oblik svih prikazanih osoba ne smiju se mijenjati.
6.1.3 Korištenje fotografija od strane CONTRIMA, osobito u marketinške svrhe u vanjskom oglašavanju, nije obuhvaćeno ovim ustupanjem.
6.1.4 Učitavanjem jamčiš CONTRIMA da si nositelj svih prava potrebnih za ustupanje prava prema Zakonu o autorskom pravu na fotografijama i da dogovorenom korištenju od strane CONTRIMA u tom pogledu ne proturječe nijedno pravo trećih (autorska prava, osobna prava). Oslobađaš CONTRIMA od svih potraživanja trećih osoba koja se ističu iz ili u vezi s izvršavanjem prava ustupljenih prema 6.1.
6.1.5 Fotografije koje učitavaš u svoj profil odnosno Showcase uvijek se opremaju navođenjem autora (u obliku tvog korisničkog imena).
6.2.1 Za vrijeme tvoje suglasnosti za odobravanje pojedinih fotografija za CONTRIMA galeriju daješ CONTRIMA jednostavnu, globalno važeću, bez naknade autorskopravnu licencu koristiti predmetnu fotografiju online u CONTRIMA galeriji. Sadržajno ova dodjela prava korištenja osobito obuhvaća sljedeća jednostavna prava:
6.2.2 Fotografije se smiju obrađivati, no izgled, kontekst, pozicioniranje i oblik svih prikazanih osoba ne smiju se mijenjati.
6.2.3 Fotografije koje su uvrštene u CONTRIMA galeriju uvijek se opremaju navođenjem autora (u obliku tvog korisničkog imena).
6.2.4 Učitavanjem jamčiš CONTRIMA da si nositelj svih prava potrebnih za ustupanje prava prema Zakonu o autorskom pravu na fotografijama i da dogovorenom korištenju od strane CONTRIMA u tom pogledu ne proturječe nijedno pravo trećih (autorska prava, osobna prava). Oslobađaš CONTRIMA od svih potraživanja trećih osoba koja se ističu iz ili u vezi s izvršavanjem prava ustupljenih prema 6.2.
6.2.5 Ako prestane postojati jedan od uvjeta iz 5.1.7 – osobito zato što prikazana osoba opozove svoje dodatno odobrenje za portfolio/društvene mreže ili zato što ti prekineš odobrenje za galeriju – CONTRIMA bez odgode uklanja predmetnu fotografiju iz online dostupne CONTRIMA galerije.
CONTRIMA nudi kanale za prijavu putem kojih nam možeš prijaviti sadržaje u CONTRIMA galerijama za koje smatraš da krše ove AGB, prava trećih (osobito autorska prava i osobna prava) ili lokalne zakone. Provjerit ćemo tvoju prijavu i pravodobno poduzeti primjerene mjere. Korištenjem tih kanala obvezuješ se koristiti naše kanale za prijavu samo u dobroj vjeri te ne zloupotrebljavati naše mogućnosti prijave i prigovora slanjem neutemeljenih prijava ili prigovora.
Adresa za prijavu: info@contrima.com
8.1 Obvezan/obvezna si koristiti CONTRIMA isključivo u skladu s ovim uvjetima korištenja kao i primjenjivim zakonskim propisima. Snosiš isključivu odgovornost za sve sadržaje koje učitavaš na CONTRIMA, dijeliš s prikazanim osobama ili u CONTRIMA galeriji.
8.2 Obvezuješ se na CONTRIMA učitavati, s prikazanim osobama ili u galeriji dijeliti ili na drugi način učiniti dostupnima isključivo sadržaje za koje imaš sva potrebna prava ili su ti potrebna prava valjano ustupljena. Za to si isključivo odgovoran/odgovorna. To osobito obuhvaća:
8.3 Na gore navedena pravila dodatno se primjenjuju sljedeće točke:
9.1 CONTRIMA odgovara za štete samo ukoliko uzrok štete počiva na namjernoj ili krajnje nepažljivoj povredi obveze od strane CONTRIMA ili zakonskog zastupnika ili pomoćnika u ispunjenju obveze CONTRIMA. U ostalom je odgovornost isključena.
9.2 Gornja odredba ne sadrži isključenje odgovornosti za štete iz povrede života, tijela ili zdravlja koje počivaju na nepažljivoj povredi obveze od strane CONTRIMA ili namjernoj ili nepažljivoj povredi obveze zakonskog zastupnika ili pomoćnika u ispunjenju obveze CONTRIMA; u tom pogledu CONTRIMA odgovara sukladno zakonskim odredbama. Odgovornost prema Zakonu o odgovornosti za proizvode ostaje neizmijenjena.
9.3 CONTRIMA osigurava tehničku infrastrukturu za razmjenu slika i uspostavljanje kao i sklapanje licencnih sporazuma između fotografa i prikazanih osoba. CONTRIMA nije strana licencnih sporazuma između tebe i prikazanih osoba. CONTRIMA ne odgovara za pravnu valjanost ili provedivost ugovora sklopljenih između tebe i prikazanih osoba, uz pridržaj gore navedenih točaka § 9.1 i § 9.2.
10.1 CONTRIMA će platformu staviti na raspolaganje uz primjerenu pažnju. Ukoliko je prikladnost platforme za ugovorno korištenje ne samo neznatno ograničena ili ukinuta, CONTRIMA pruža jamstvo sukladno zakonskim odredbama. Odgovornost za štetu neovisna o krivnji za nedostatke koji su već postojali pri sklapanju ugovora je isključena.
10.2 CONTRIMA zadržava pravo sadržaj i strukturu platforme kao i pripadajuća korisnička sučelja mijenjati ili proširivati na način koji je korisnicima razumno prihvatljiv, ako time ostvarenje svrhe nije ili nije bitno narušeno. Korisnici nemaju pravo na ažuriranja.
10.3 CONTRIMA može u bilo kojem trenutku ograničiti ili obustaviti rad platforme. Korisnici nemaju pravo na daljnju dostupnost platforme, ni u pogledu pojedinih funkcija niti sustava platforme u cjelini. CONTRIMA će te o vlastitim ograničenjima ili obustavama rada platforme odgovarajuće obavijestiti.
10.4 CONTRIMA ne daje jamstva o neprekidnoj dostupnosti ili učinkovitosti platforme. Ona zbog radova održavanja ili smetnji privremeno i, po potrebi, i tijekom duljih razdoblja može biti nedostupna. U tim slučajevima dostupnost platforme je u cijelosti ili djelomično ograničena.
11.1 Korištenje platforme CONTRIMA je uz naknadu. Važeće mjesečne naknade proizlaze iz § 4 ovih uvjeta korištenja. Naknada dospijeva mjesečno unaprijed i automatski se naplaćuje na početku svakog obračunskog razdoblja putem platne metode koju si pohranio/pohranila, preko Stripe-a. Besplatni probni pristup prema § 4.3 ostaje time nepromijenjen.
11.2 Obrada plaćanja kod CONTRIMA provodi se isključivo putem pružatelja platnih usluga
Stripe Payments Europe, Ltd.
1 Grand Canal Street Lower, Grand Canal Dock
Dublin, D02 H210, Irska
(u daljnjem tekstu „Stripe”).
Zaključenjem registracije i pohranom tvojih platnih podataka izjavljuješ svoje suglasnost s obradom plaćanja preko Stripe-a (uključujući prijenos potrebnih platnih podataka Stripe-u). Obrada platnih podataka podliježe pravilima o zaštiti podataka Stripe-a, dostupnima na https://stripe.com/de/privacy. CONTRIMA ne pohranjuje platne podatke. Čuvanje podataka i sigurnost transakcija pripadaju Stripe-u. Prihvaćene metode plaćanja određuju se prema opcijama koje Stripe u danom trenutku nudi i koje CONTRIMA aktivira (npr. kreditna kartica, SEPA izravno terećenje).
11.3 Ako naplata prvi put ne uspije (npr. zbog nedostatnih sredstava na računu, isteka platnog sredstva ili tehničke pogreške), CONTRIMA te e-mailom obavještava o neuspjelom terećenju i poziva te da provjeriš platne podatke i po potrebi ih ažuriraš. Tijekom razdoblja od četrnaest (14) dana Stripe automatizirano poduzima više (do osam) ponovnih pokušaja terećenja i šalje ti podsjetnike za plaćanje. Ako uplata i nakon toga izostane, CONTRIMA je ovlašten/ovlaštena ograničiti tvoj pristup i otkazati pretplatu iz važnog razloga prema § 13.4.
11.4 Za prodaju fotografija (paket Prodaja privatno korištenje) koristiš vlastiti račun za plaćanje kod Stripe-a (Stripe Connect), koji se pri postavljanju automatizirano uspostavlja za tebe. Putem tog računa samostalno obrađuješ plaćanja s prikazanim osobama; CONTRIMA u tom pogledu nije ugovorna strana, već je samo povezana kao primatelj platformne naknade (Fee).
Pravo na odustanak
Ako si potrošač i sklopiš Personal ili Professional pretplatu s CONTRIMA, imaš pravo u roku od četrnaest (14) dana bez navođenja razloga odustati od ovog ugovora. Rok za odustanak iznosi četrnaest dana od dana sklapanja ugovora.
Kako bi ostvario/ostvarila svoje pravo na odustanak, moraš
Contrima GmbH
Enzianweg 29
71384 Weinstadt
Njemačka
E-mail: info@contrima.com
putem nedvosmislene izjave (npr. dopisa poslanog e-mailom na info@contrima.com) obavijestiti o svojoj odluci da odustaneš od ovog ugovora. Za to možeš koristiti dolje navedeni ogledni obrazac za odustanak, koji međutim nije obvezan.
Za poštovanje roka za odustanak dovoljno je da obavijest o ostvarivanju prava na odustanak pošalješ prije isteka roka za odustanak.
Ogledni obrazac za odustanak
Ako želiš odustati od ugovora, možeš koristiti dolje prikazani obrazac i ispunjen vratiti na:
Contrima GmbH
Enzianweg 29
71384 Weinstadt
Njemačka
E-mail: info@contrima.com
Ovim putem odustajem/odustajemo ja/mi (***) od ugovora koji sam/smo dana (***) sklopio/sklopili o pružanju usluga platforme CONTRIMA u (Personal / Professional) pretplati.
(Naručeno dana (***) / primljeno dana (***))
Ime potrošača/potrošača: ***
Adresa potrošača/potrošača: ***
Potpis potrošača/potrošača (samo u slučaju obavijesti na papiru)
Datum (***)
Posljedice odustanka
Ako odustaneš od ovog ugovora, vratit ćemo ti sve uplate koje smo od tebe primili, bez odgode, a najkasnije u roku od četrnaest dana od dana kada je obavijest o tvom odustanku od ovog ugovora zaprimljena kod nas. Za ovaj povrat koristit ćemo isto platno sredstvo koje si upotrijebio/upotrijebila u izvornoj transakciji, osim ako s tobom izričito nije dogovoreno drukčije; ni u kojem slučaju ti za ovaj povrat neće biti naplaćene naknade.
13.1 Pretplata uz naknadu (vidi § 4) sklapa se na neodređeno vrijeme.
13.2 I ti i CONTRIMA možete ugovor u bilo kojem trenutku bez navođenja razloga otkazati u tekstualnom obliku s učinkom na kraj tekućeg obračunskog razdoblja. Otkaz se može izvršiti putem upravljanja računom unutar platforme ili e-mailom na info@contrima.com.
13.3 Nakon stupanja na snagu redovnog otkaza pristup platformi ostaje u potpunosti sačuvan do kraja već plaćenog obračunskog razdoblja.
13.4 Pravo na izvanredni otkaz iz važnog razloga ostaje neizmijenjeno. Važan razlog za CONTRIMA osobito postoji u slučaju:
13.5 U slučaju izvanrednog otkaza od strane CONTRIMA, već plaćena naknada koja se odnosi na neiskorišteno razdoblje tekućeg obračunskog mjeseca bit će razmjerno vraćena na platnu metodu koju si pohranio/pohranila. Odštetni zahtjevi CONTRIMA ostaju neizmijenjeni.
13.6 Nakon stupanja na snagu otkaza – bilo redovnog ili izvanrednog – CONTRIMA ti tijekom razdoblja od jednog (1) mjeseca od datuma stupanja na snagu otkaza stavlja na raspolaganje mogućnost da sklopljene licencne i ugovorne dokumente skupno preuzmeš i izvezeš u PDF formatu. Po isteku roka za izvoz tvoji podaci bit će neopozivo izbrisani, ukoliko ne postoje zakonske obveze čuvanja koje tomu proturječe. CONTRIMA ne preuzima odgovornost za gubitak dokumenata koje nisi preuzeo/preuzela unutar roka za izvoz.
13.7 Probni pristup sklapa se na ograničeno vrijeme za desetodnevnu probnu fazu i ostaje neizmijenjen gore navedenim odredbama.
13.8 Prestanak ovog ugovora ne utječe na do tada nastala prava i obveze stranaka kao ni trećih osoba (npr. prikazanih osoba).
CONTRIMA ti izmjene ovih uvjeta korištenja nudi najkasnije dva tjedna prije predloženog trenutka njihova stupanja na snagu u tekstualnom obliku. Smatra se da je tvoja suglasnost dana ako odbijanje ne prijaviš prije predloženog trenutka stupanja na snagu izmjena. CONTRIMA te u ponudi još jednom zasebno upozorava na ovaj učinak odobrenja.
15.1 Ovi uvjeti korištenja podliježu pravu Savezne Republike Njemačke.
15.2 CONTRIMA ove uvjete radi bolje razumljivosti stavlja na raspolaganje u velikom broju jezičnih verzija. U slučaju odstupanja mjerodavna je engleska jezična verzija ovih uvjeta korištenja.
15.3 Ako bi jedna od odredbi ovih uvjeta korištenja bila ili postala ništetna, to ne utječe na valjanost ostalih odredbi. Stranke su dužne ništetnu odredbu zamijeniti valjanom odredbom kojom se najbolje postiže gospodarski željeni rezultat. Isto vrijedi ako ovaj ugovor sadrži prazninu koju je potrebno dopuniti.
Verzija 4 · 18. kol 2026.
between
Contrima GmbH, represented by its managing director Mark Reinhardt, Enzianweg 29, 71384 Weinstadt
(hereinafter “CONTRIMA”)
and
{photographer_name}
{photographer_address}
{photographer_email}
(hereinafter “you”)
These Terms and Conditions set out the general terms governing the registration and use of CONTRIMA accounts, as well as the use of CONTRIMA’s services by photographers. These Terms and Conditions apply to users with a trial account, a Personal Account and a Professional Account, subject to the relevant account terms in each case.
Please note that you must also enter into a contract with us regarding the processing of order data.
1.1 CONTRIMA enables street photography artists to connect with people from over 200 countries of origin and in over 30 languages, whom they have captured on camera in everyday situations for a fleeting moment. CONTRIMA provides the infrastructure for arrangements between photographers and the people depicted: from the initial contact right through to the opportunity to present their own images in a photographer’s personal gallery, which CONTRIMA members can view and which can be used as a starting point for inspiration or exchange. CONTRIMA thus provides a technical platform for the organisation, provision, documentation, licensing and presentation of photographic content.
1.2 Choose the plan that suits you: If you simply want to share your enjoyment of street photography with like-minded people and those pictured, the Personal Account is just right for you. Professional photographers – or those who aspire to become one – also gain the additional opportunity, via the Professional Account, to sell their photographs.
1.3 Please note: CONTRIMA is an intermediary and infrastructure provider, but is not a contracting party to any licence agreements you enter into with the subjects of the photographs. This means that CONTRIMA is not a party to any image licence agreements. CONTRIMA does not provide any legal services and, in particular, does not carry out any legal case-by-case assessments or approve agreements. Where CONTRIMA provides contract templates, it is your responsibility to ensure that these templates have been reviewed in relation to the specific case in question and can be concluded in a legally valid manner. 1.4 Please note: The personal data that CONTRIMA receives from you or processes in relation to persons depicted as part of the platform processes initiated by you, is processed by CONTRIMA in accordance with the applicable data protection regulations.
1.4 Please note: CONTRIMA processes the personal data it receives from you or, in the context of platform processes initiated by you, regarding persons depicted in images, on your behalf. To this end, you shall conclude a data processing agreement in parallel. This also means that you must ensure that you obtain the necessary rights to the personal data (in particular the photographs) of the individuals depicted. Where CONTRIMA provides a template for privacy notices (see Sections 5.1.2 and 8.2 for further details), it is your responsibility to ensure that this template has been reviewed in relation to the respective individual case. 1.5 The operator and provider of the platform is Contrima GmbH, represented by its Managing Director, Mr Mark Reinhardt. CONTRIMA is a registered trademark of Mark
1.5 The operator and provider of the platform is Contrima GmbH, represented by its Managing Director, Mr Mark Reinhardt. CONTRIMA is a registered trade mark of Mark Reinhardt; Contrima GmbH uses the trade mark with his consent.
You are only authorised to use CONTRIMA if you comply with these Terms and Conditions, the Data Processing Agreement to be concluded in parallel Data Processing Agreement, our privacy policy (Privacy Policy) and all relevant local our privacy policy (Privacy Policy) and all relevant local laws.
3.1 Use of CONTRIMA as a photographer requires prior registration. Only natural persons of legal age who have reached the age of {photographer_age_of_majority} and possess full legal capacity are entitled to register .
3.2 After completing the registration form, you will receive a confirmation link via the specified email address. The User Agreement only comes into effect upon the successful completion of this confirmation process. 3.3 When creating your CONTRIMA account, you are obliged to provide truthful information.
3.3 When creating your CONTRIMA account, you are obliged to provide truthful information. You You are responsible for ensuring that the details you provide (including the address, billing, and payment details required to take out a subscription) are accurate and up to date.
3.4 You are obliged to treat your login details (in particular your password) as confidential and to protect them from access by third parties. You must ensure that no unauthorised persons log into your account using your login details.
3.5 CONTRIMA reserves the right to suspend, restrict or permanently delete user accounts or individual functions in the following cases: breaches of these Terms and Conditions;
3.6 In the event of serious breaches – in particular breaches that infringe the rights of third parties (e.g. copyright, the right to one’s own image) or are relevant under criminal law – CONTRIMA is entitled to suspend or delete your account with immediate effect and without prior notice. In all other cases, you will be informed by email of any intended suspension or deletion and will be given the opportunity to comment.
3.7 In the event of the user account being deleted, your uploaded content will be irrevocably deleted after the expiry of a period of 30 days, provided that no statutory retention obligations preclude this. Any licence agreements already concluded with persons depicted remain unaffected by this.
3.8 If we have previously deactivated one of your accounts due to a breach of the present Terms and Conditions or for legal reasons, you are not entitled to create a new CONTRIMA account unless we grant you our express written authorisation to do so.
To use the platform’s services, you can take out one of the following subscriptions or a trial account with us:
4.1 Personal Account: The Personal Account allows basic use of the platform for a monthly fee of {personal_price} (including VAT at the statutory rate). The charge is always made at the start of the billing period. The features of the Personal Account are set out in § 5.1.5.
4.2 Professional Account: The Professional Account allows for the full use of the platform at a monthly price of {professional_price} (including statutory VAT). The payment is always debited at the start of the billing period. The features of the Professional Account can be found in § 5.1.5.
4.3 Trial Account: CONTRIMA offers a trial account valid for 10 days from activation. This grants access to the full range of CONTRIMA’s services, with the exception that it is not possible to sell images. No payment details need to be provided to use the trial account. Once the trial period has expired, the trial account will be switched to read-only mode; the active features of the platform will then no longer be available to you. Your account will remain active for a total of three (3) months from the date of activation, so that people already featured in photos can still download their photos during this period. During this period, you can at any time take out a paid subscription via the account management section (My Account) and thereby retain your account permanently. Once the three (3) months have elapsed, your account , along with your uploaded content and other data stored on the platform, will be deleted, provided that no statutory retention obligations prevent this. Any licence agreements already concluded with individuals depicted in the photos remain unaffected by this.
4.4 You may switch between the Personal Account and the Professional Account at any time via the Account Management section. A switch will take effect at the start of the next billing period.
4.5 Platform usage licence: Upon successful conclusion of this contract, you are granted a revocable, limited, non-exclusive, non-transferable and non-sublicensable licence to access our service or to use our service in accordance with these Terms and Conditions.
Before you take your first photographs of your subject, you must always have approached the individuals and sought their consent to be photographed. If you take photographs without the consent of the people depicted, this may lead to breaches of the right to privacy and data protection of the people depicted. !!!
!!! This applies all the more in sensitive situations: never take photographs of minors, of people who are fully or partially unclothed (for example, on the beach) or of people in intimate situations or exceptional circumstances (such as scenes of a disput), unless you have first asked explicitly and been given permission to take the photo.
Immediately before or after taking the photograph, as agreed with the people pictured, you may present them with the QR code you have previously generated via CONTRIMA for them to scan. The QR code is generated per photo session, not per person pictured; each person who scans it thereby receives their own individual permanent link. The collection is created as soon as you scan a paper or DTP QR card that you have created, configure a digital individual card, or a person pictured scans the QR code for the first time;
The following applies specifically when creating the QR code:
You should always scan this QR code yourself using the camera you are using, to ensure that the photo collection and the people pictured can be correctly matched later via the 8-digit photographer code. When scanned, the person pictured is directed to a CONTRIMA page. Here, the person pictured can, simply by entering their email address, request access to the preview images—which will be available later and include a watermark—with a single click. By entering their email address, a personal permanent link is created for the person in the image, which can be accessed again and again at any time. At this point, your privacy policy is made clearly visible and immediately available to the person in the image via a hyperlink. CONTRIMA provides a template for comprehensive privacy notices as the default setting. Alternatively, you can also upload your own privacy notice via a link in your account.
Template: Insofar as we provide a template for photographers’ privacy notices, CONTRIMA cannot accept any liability for the accuracy, completeness and up-to-date nature of the template provided. The information is, in particular, of a general nature and does not constitute legal advice in a specific case. It is therefore your responsibility to have the template legally reviewed before its respective use. 5.1.3 Creating new collections
Once you have confirmed that the individuals depicted have approved the image preview via CONTRIMA (GATE 1), you can edit the collection generated as a result via your CONTRIMA user account. To do this, follow CONTRIMA’s guidance through the ‘Edit Collection’ workflow.
Please note: You are solely responsible for ensuring that collections, people depicted, claims, contract models and other assignments are created, assigned and used in a factually correct manner.
The persons depicted can now view the collection in the preview version. In doing so, the images are displayed to them in reduced resolution and with a CONTRIMA watermark. They will also be provided with the terms of the licence model you have preselected (see § 5.1.5). If they like the preview and wish to obtain the rights to the images , they assign themselves to one of the people you have created (for example: “the person in the green T-shirt is me”). They then review the licence text and can conclude the licence agreement .
Once all individuals have agreed to the licence model and concluded the agreement (the status of the required responses can be viewed in your user profile), the agreements take effect. All individuals will then receive their photographs via the CONTRIMA platform.
!!! Minors: As part of the claiming process, you will also be asked whether the person depicted is a minor and whether they are over 14 years of age. If a person depicted person has not yet reached the age of 18, all legal guardians must agree to the licence terms on behalf of the minor. This is necessary not only due to contractual requirements, but also due to data protection regulations. Either the minor themselves or the legal guardians also depicted in the image must then provide the email addresses of all legal guardians. The licence terms are then sent by email to these legal guardians. The minor themselves, provided they are over 14 years of age, also provides a shortened declaration of consent. In addition, provided they are over 14 years of age, the minor themselves submit a shortened declaration of consent.
Every person who enters into the licence agreement receives from you (subject to the condition precedent that all other persons depicted also enter into the licence agreement) the high-resolution digital copies of the collection as well as the rights of use for the photographs within the scope of the respective package. Furthermore, the person depicted grants the other persons depicted and, where applicable, you as the photographer the consent and licence to use the photographs within the scope of the respective package.
Please note: Upon conclusion of the licence agreement, the people depicted merely provide their email addresses. Real names and addresses, however, are not requested. This also means that it is not possible to identify the person with certainty (it cannot cannot be guaranteed that the email address actually belongs to the person who makes the declaration). This may lead to difficulties if you wish to enforce concluded contracts (possibly through the courts) or take action against the person depicted person. Lawsuits or interim injunctions must be served at a address suitable for service of process. Enforcement is also only possible against an identifiable person.
There are three licence packages / licence models available to you, depending on your subscription:
Further information on the scope of the rights granted can be found in the respective licence texts.
The licence texts: The standard contract texts are model texts for the various licence models and have been drawn up with the utmost care. CONTRIMA cannot, however, subject to Section 9 of this contract, accept any liability for the accuracy, completeness and up-to-date nature of the template provided. The information is of a general nature and does not constitute legal advice in individual cases. It is therefore your responsibility to ensure that this template has been legally reviewed.
In the case of the ‘Gift Package’ and ‘Purchase Package’, the person depicted may, voluntarily and optionally, grant you a revocable additional portfolio/social media release. In this case, you may use the photographs covered by the contract for the purpose of incorporating them into your own commercial social media channel, your own portfolio website and your own CONTRIMA profile (also: Showcase), as well as, subject to the further conditions set out in § 5.1.7, in the CONTRIMA gallery.
Please note: Only if all persons appearing in a photograph have likewise granted the additional authorisation may you use it in accordance with the terms of the additional authorisation. It is your own responsibility to verify that you hold the necessary rights; CONTRIMA accepts no liability in this regard, subject to Clause 9 of this contract.
You can use your account to add selected images to your own CONTRIMA showcase on your profile with a single click. In addition, CONTRIMA curates a public CONTRIMA gallery (see Gallery), which contains selected images by photographers from all over the world. The inclusion of your photographs in the public CONTRIMA gallery is only possible with your separate consent. During the Your photographs may only be included in the public CONTRIMA gallery with your separate consent. During the onboarding process or at any time in your profile under ‘Settings’, you can option to allow the showcase images you have approved to also appear in the public CONTRIMA gallery. The inclusion of a photograph in the CONTRIMA gallery also requires that:
(i) you hold a valid licence for the collection in question,
(ii) you have included the photograph in your Showcase and authorised it for the CONTRIMA gallery, and
(iii) the necessary consent has been obtained for the persons depicted: for the ‘Donation – Private Use’ and ‘Sale – Private Use’, the voluntary portfolio/social media supplementary release (see 5.1.6); for the ‘Rights Exchange’ package, the grant of rights contained in the licence agreement.
6.1.1 For the duration that a photograph is included in your CONTRIMA profile (showcase), you grant you grant CONTRIMA a non-exclusive, worldwide, royalty-free copyright licence to use the photographs to the extent necessary for their inclusion in your CONTRIMA profile (showcase) ; this includes, in particular, the storage, reproduction, presentation, scaling and creation of previews (thumbnails) of the photographs. . This includes, in particular, the storage, reproduction, display, resizing and creation of previews (thumbnails) of the photographs. In terms of content, this grant of rights covers, in particular, the following non-exclusive rights:
6.1.2 The photographs may be edited; however, the appearance, context, placement and appearance of all persons depicted must not be altered. 6.1.2
6.1.3 Use of the photographs by CONTRIMA, in particular for marketing purposes in outdoor advertising, is not covered by this licence.
6.1.4 By uploading the photographs, you warrant to CONTRIMA that you are the holder of all rights to the photographs required for the grant of rights under the Copyright Act, and that no third-party rights (copyright, personal rights). You shall indemnify CONTRIMA against all claims by third parties arising from or in connection with the exercise of the rights granted under 6.1 .
6.1.5 The photographs that you upload to your profile or showcase will always be accompanied by a copyright attribution (in the form of your username).
6.2.1 For the duration of your consent to the publication of individual photographs in the CONTRIMA Gallery, you grant CONTRIMA a non-exclusive, worldwide, royalty-free copyright licence to use the photograph in question online in the CONTRIMA gallery. In terms of content, this grant of rights specifically covers the following non-exclusive rights:
6.2.2 The photographs may be edited; however, the appearance, context, placement and appearance of all persons depicted must not be altered. 6.2.3
6.2.3 Photographs included in the CONTRIMA gallery will always be accompanied by a credit (in the form of your username).
6.2.4 By uploading the photographs, you warrant to CONTRIMA that you are the holder of all rights to the photographs required for the grant of rights under the Copyright Act, and that no third-party rights (copyright, personal rights) conflict with the agreed use by CONTRIMA in this respect. (copyright, personality rights). You shall indemnify CONTRIMA against all claims by third parties arising from or in connection with the exercise of the rights granted under 6.2 .
6.2.5 If any of the conditions set out in 5.1.7 cease to apply – in particular because a person depicted revokes their additional portfolio/social media authorisation or because you terminate the gallery authorisation – CONTRIMA shall immediately remove the photograph in question from the CONTRIMA gallery available online.
CONTRIMA provides reporting channels through which you can report content in CONTRIMA galleries that, in your opinion, infringes these Terms and Conditions, the rights of third parties (in particular copyright and personal rights) or local laws. We will review your report and take appropriate action in a timely manner. By using these channels, you undertake to use our reporting channels only in good faith and not to misuse our reporting and objection options by submitting unfounded reports or objections.
Reporting address: info@contrima.com
8.1 You are obliged to use CONTRIMA exclusively in accordance with these Terms of Use and the applicable legal provisions. You bear sole responsibility for all content that you upload to CONTRIMA, with featured images or share in the CONTRIMA gallery.
8.2 You undertake to upload to CONTRIMA, to share with those depicted or in the gallery, or to make available in any other way, only content for which you hold all the necessary rights or for which the necessary rights have been effectively granted to you. You are solely responsible for this. This includes, in particular: rights have been validly granted. You are solely responsible for this. This includes, in particular:
8.3 The following points apply in addition to the aforementioned rules:
9.1 CONTRIMA shall only be liable for damages insofar as the cause of the damage is attributable to an intentional or grossly negligent breach of duty by CONTRIMA or a legal representative or vicarious agent of CONTRIMA. In all other respects, liability is excluded.
9.2 The above provision does not exclude liability for damages arising from the loss of life, bodily injury or damage to health resulting from a negligent breach of duty by CONTRIMA or an intentional or negligent breach of duty by a legal representative or vicarious agent of CONTRIMA; in this respect, CONTRIMA shall be liable in accordance with the statutory provisions. Liability under the Product Liability Act remains unaffected.
9.3 CONTRIMA provides the technical infrastructure for the exchange of images and the initiation and conclusion of licence agreements between photographers and the persons depicted; CONTRIMA is not a party to the licence agreements between you and the persons depicted. CONTRIMA shall not be liable for the legal validity or enforceability of the contracts concluded between you and the persons depicted, subject to the provisions of sections 9.1 and 9.2 above.
10.1 CONTRIMA shall make the Platform available with due care. Insofar as the suitability of the Platform for its intended use is not merely insignificantly limited or negated, CONTRIMA shall provide a warranty in accordance with the statutory provisions. Liability for damages on a no-fault basis for defects that were already present at the time of conclusion of the contract is excluded.
10.2 CONTRIMA reserves the right to amend or extend the content and structure of the platform, as well as the associated user interfaces, in a manner reasonable for the user, provided that this does not impair, or does not significantly impair, the fulfilment of the purpose of the platform . Users have no entitlement to updates.
10.3 CONTRIMA may restrict or suspend the operation of the platform at any time. Users have no right to the continued availability of the platform, neither in relation to individual functions nor to the platform system as a whole. CONTRIMA will inform you accordingly of any restrictions or settings it has imposed on the operation of the platform. CONTRIMA will inform you accordingly of any restrictions or suspensions of the platform’s operation that it implements itself. 10.4 CONTRIMA makes no representations regarding the uninterrupted availability or performance of the platform. This may be subject to temporary interruptions due to maintenance work or faults.
10.4 CONTRIMA makes no representations regarding the uninterrupted availability or performance of the platform. The platform may be temporarily unavailable, or in some cases for longer periods, due to maintenance work or faults. In such cases, the availability of the platform is restricted in whole or in part. In such cases, the availability of the platform will be restricted in whole or in part.
11.1 Use of the CONTRIMA platform is subject to a fee. The applicable monthly fees are set out in § 4 of these Terms of Use. The fee is payable monthly in advance and is automatically collected at the start of each billing period via Stripe using the payment method you have provided. The free trial access as set out in Section 4.3 remains unaffected by this.
11.2 Payment processing at CONTRIMA is carried out exclusively via the payment service provider
Stripe Payments Europe, Ltd.
1 Grand Canal Street Lower, Grand Canal Dock
Dublin, D02 H210, Ireland
(hereinafter ‘Stripe’).
By completing the registration process and providing your payment details, you declare your consent to payment processing via Stripe (including the transmission of the necessary payment details to Stripe). The processing of payment details is subject to Stripe’s Privacy Policy, available at https://stripe.com/de/privacy. CONTRIMA does not store any payment details. Data storage and transaction security are the responsibility of Stripe. Accepted payment methods are subject to the options offered by Stripe at the relevant time and enabled by CONTRIMA (including, but not limited to, credit card and SEPA direct debit).
11.3 If a direct debit fails for the first time (e.g. due to insufficient funds, an expired payment method or a technical error), CONTRIMA will inform you by email of the failed direct debit and will ask you to check your payment details and, if necessary, to update them. Over a period of fourteen (14) days, Stripe will automatically make several (up to eight) further attempts to collect the payment and will send you payment reminders. If payment is still not received after this, CONTRIMA is entitled to restrict your access and terminate the subscription for good cause in accordance with Section 13.4.
11.4 For the sale of photographs (Private Use Sales Package), you shall use your own payment account with Stripe (Stripe Connect), which is automatically set up for you during the setup process. You shall process payments with the individuals shown via this account independently; in this respect, CONTRIMA is not a party to the contract, but merely You will process payments with the individuals depicted via this account on your own; in this respect, CONTRIMA is not a party to the contract, but is merely associated with it as the recipient of the platform fee.
Right of withdrawal
If you are a consumer and take out a Personal or Professional subscription with CONTRIMA, you have the right to withdraw from this contract within fourteen (14) days without giving any reason. The withdrawal period is fourteen days from the date the contract is concluded.
To exercise your right of withdrawal, you must
Contrima GmbH
Enzianweg 29
71384 Weinstadt
Germany
Email: info@contrima.com
by means of a clear statement (e.g. an email sent to info@contrima.com) informing us of your decision to withdraw from this contract. You may use the following model withdrawal form for this purpose, although this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send notification of your exercise of the right of withdrawal before the withdrawal period expires.
Model withdrawal form
If you wish to withdraw from the contract, you may use the form shown below and return it, duly completed, to:
Contrima GmbH
Enzianweg 29
71384 Weinstadt
Germany
Email: info@contrima.com
I/we (***) hereby withdraw from the contract concluded by me/us on (***) regarding the provision of services via the CONTRIMA platform under the (Personal / Professional) subscription.
(Ordered on (***) / received on (***))
Name of the consumer(s): ***
Address of the consumer(s): ***
Signature of the consumer(s) (only for paper notifications)
Date (***)
Consequences of withdrawal
If you withdraw from this contract, we shall refund all payments we have received from you without delay and at the latest within fourteen days of the day on which we received notice of your withdrawal from this contract. For this refund, we shall use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event shall you be charged any fees in connection with this refund.
13.1 The paid subscription (see § 4) is entered into for an indefinite period.
13.2 Both you and CONTRIMA may terminate the contract at any time without giving reasons, with effect from the end of the current billing period. Termination may be effected via the account management section within the platform or by email to info@contrima.com.
13.3 Once the ordinary termination takes effect, access to the platform remains fully available until the end of the billing period for which payment has already been made.
13.4 The right to terminate the contract extraordinarily for good cause remains unaffected. A good cause shall be deemed to exist for CONTRIMA in particular in the event of:
13.5 In the event of extraordinary termination by CONTRIMA, the fee already paid for the unused portion of the current billing month shall be refunded on a pro rata basis to the payment method you have provided. This shall not affect Claims for damages by CONTRIMA remain unaffected.
13.6 Once the termination takes effect – whether ordinary or extraordinary – CONTRIMA shall provide you, for a period of one (1) month from the effective date of the termination, with the opportunity to download and export the concluded licence and contract documents collectively in PDF format. Once the export period has expired, your data will be irrevocably deleted, provided that no statutory retention obligations prevent this. CONTRIMA accepts no responsibility for the loss of documents that you have not downloaded within the export period.
13.7 The trial account will be suspended for the ten-day trial period and remains unaffected by the aforementioned provisions.
13.8 The termination of this contract shall not affect the rights and obligations of the parties, as well as those of third parties (such as the persons depicted), that have arisen up to that point.
CONTRIMA shall notify you in writing of any amendments to these Terms of Use no later than two weeks before the proposed date on which they are due to take effect. Your consent shall be deemed to have been given if you have not notified us of your objection before the proposed date on which the amendments are due to take effect. CONTRIMA shall draw your attention to this effect of consent separately in the notice.
15.1 These Terms of Use are governed by the laws of the Federal Republic of Germany.
15.2 CONTRIMA makes these Terms of Use available in a variety of language versions for greater clarity. In the event of any discrepancies, the English language version of these Terms of Use shall prevail.
15.3 Should any provision of these Terms of Use be or become invalid, this shall not affect the validity of the remaining provisions. The parties are required to replace the invalid provision with a valid provision which best achieves the economic result intended. The same applies if this contract contains a gap that requires supplementation.