Верзија 4 · 18. 8. 2026.
između
Contrima GmbH, koju zastupa njen direktor Mark Reinhardt, Enzianweg 29, 71384 Weinstadt
(u daljem tekstu „CONTRIMA”)
i
{photographer_name}
{photographer_address}
{photographer_email}
(u daljem tekstu „Ti”)
Ovi Opšti uslovi poslovanja (OUP) uređuju opšte uslove za registraciju i korišćenje CONTRIMA naloga, kao i korišćenje usluga CONTRIMA od strane fotografa. Ovi OUP važe za korisnike sa test pristupom, Personal Account i Professional Account, uz uključivanje odgovarajućih relevantnih odredaba za nalog.
Molimo imaj u vidu da dodatno sa nama moraš zaključiti ugovor o obradi podataka po nalogu.
1.1 CONTRIMA omogućava povezivanje umetnika street fotografije sa ljudima iz preko 200 zemalja porekla i na preko 30 jezika, koje su u svakodnevnim situacijama na trenutak zabeležili kamerom. CONTRIMA obezbeđuje infrastrukturu za sporazume između fotografa i prikazanih osoba: od prvog kontakta do mogućnosti prikazivanja sopstvenih fotografija u ličnoj galeriji fotografa, koju CONTRIMA članovi mogu da pregledaju i koja se može koristiti kao polazna tačka za inspiraciju ili razmenu. CONTRIMA time obezbeđuje tehničku platformu za dodeljivanje, obezbeđivanje, dokumentovanje, licenciranje i prezentaciju fotografskog sadržaja.
1.2 Ti biraš model koji ti odgovara: Ko jednostavno želi da svoju radost u street fotografiji podeli sa istomišljenicima i prikazanim osobama, za njega je Personal Account upravo pravi izbor. Profesionalni fotografi – ili oni koji to žele da postanu – dobijaju preko Professional Account dodatno mogućnost da prodaju fotografije.
1.3 Napomena: CONTRIMA je posrednik i pružalac infrastrukturne usluge, ali nije ugovorna strana licencnih sporazuma koje Ti sklapaš sa prikazanim osobama. To znači: CONTRIMA ne postaje strana bilo kakvih ugovora o licenci za fotografije. CONTRIMA takođe ne pruža pravne usluge i posebno ne preuzima pravne pojedinačne provere niti daje odobrenja za sporazume. Ukoliko CONTRIMA stavlja na raspolaganje ugovorne obrasce, na Tebi je da obezbediš da je ovaj obrazac proveren u odnosu na konkretan pojedinačni slučaj i da se može pravno valjano zaključiti.
1.4 Napomena: Lične podatke koje CONTRIMA od Tebe dobija ili obrađuje u okviru platformskih procesa koje Ti iniciraš za prikazane osobe, CONTRIMA obrađuje po Tvom nalogu. U tu svrhu Ti sa CONTRIMA paralelno zaključuješ ugovor o obradi podataka po nalogu. To takođe znači da Ti moraš da vodiš računa da pribaviš potrebna prava na ličnim podacima (posebno fotografijama) prikazanih osoba. Ukoliko CONTRIMA stavi na raspolaganje obrazac za informacije o zaštiti podataka (vidi detaljnije §§ 5.1.2 i 8.2), na Tebi je da obezbediš da je taj obrazac proveren u odnosu na konkretan pojedinačni slučaj.
1.5 Operater i pružalac platforme je Contrima GmbH, koju zastupa njen direktor gospodin Mark Reinhardt. CONTRIMA je registrovana robna marka Marka Reinhardta; Contrima GmbH koristi robnu marku uz njegovu saglasnost.
Ovlašćen si da koristiš CONTRIMA samo ako se pridržavaš ovih OUP, ugovora o obradi podataka po nalogu koji se zaključuje paralelno (Ugovor o obradi podataka), naših informacija o zaštiti podataka (Politika privatnosti) i svih relevantnih lokalnih zakona.
3.1 Korišćenje CONTRIMA kao fotograf zahteva prethodnu registraciju. Za registraciju su ovlašćena samo punoletna fizička lica koja su navršila {photographer_age_of_majority}. godinu života i imaju punu poslovnu sposobnost .
3.2 Nakon popunjavanja registracionog formulara, na navedenu e-mail adresu dobijaš link za potvrdu. Ugovor o korišćenju nastaje tek po uspešnom okončanju ovog postupka potvrde.
3.3 Prilikom kreiranja svog CONTRIMA naloga dužan si da daješ istinite podatke. Odgovoran si da podaci koje si uneo (uključujući podatke o adresi, fakturisanju i plaćanju koje treba navesti za zaključenje pretplate) budu tačni i ažurni.
3.4 Dužan si da svoje pristupne podatke (posebno lozinku) čuvaš kao poverljive i zaštitiš od pristupa trećih lica. Dužan si da obezbediš da se nijedno neovlašćeno lice ne prijavi na tvoj nalog koristeći tvoje pristupne podatke.
3.5 CONTRIMA zadržava pravo da blokira, ograniči ili trajno obriše korisničke naloge ili pojedine funkcije u sledećim slučajevima:
3.6 U slučaju teških povreda – naročito u slučaju povreda koje povređuju prava trećih lica (npr. autorska prava, pravo na sopstvenu sliku) ili su krivičnopravno relevantne – CONTRIMA je ovlašćena da bez prethodne najave sa trenutnim dejstvom blokira ili obriše tvoj nalog. U ostalim slučajevima bićeš pre nameravanog blokiranja ili brisanja obavešten e-mailom i dobićeš priliku da se izjasniš.
3.7 U slučaju brisanja korisničkog naloga, tvoj otpremljeni sadržaj biće nakon isteka roka od 30 dana nepovratno obrisan, ukoliko ne postoje zakonske obaveze čuvanja koje tome protivreče. Već zaključeni licencni sporazumi sa prikazanim osobama ostaju time neizmenjeni.
3.8 Ukoliko smo već jednom deaktivirali tvoj nalog zbog povrede ovih OUP ili iz pravnih razloga, nisi ovlašćen da kreiraš novi CONTRIMA nalog, osim ako ti za to damo izričito pisano odobrenje.
Da bi koristio ponude platforme, kod nas možeš zaključiti jednu od sledećih pretplata odnosno test pristup:
4.1 Personal Account: Personal Account omogućava osnovno korišćenje platforme po mesečnoj ceni od {personal_price} (uključujući zakonski PDV). Naplata se uvek vrši na početku obračunskog perioda. Funkcije Personal Account-a možeš naći u § 5.1.5.
4.2 Professional Account: Professional Account omogućava potpunu upotrebu platforme po mesečnoj ceni od {professional_price} (uključujući zakonski PDV). Naplata se uvek vrši na početku obračunskog perioda. Funkcije Professional Account-a možeš naći u § 5.1.5.
4.3 Test pristup: CONTRIMA nudi test pristup sa trajanjem od 10 dana od aktivacije. On omogućava pristup punom obimu usluga CONTRIMA, sa izuzetkom da prodaja fotografija nije moguća. Za korišćenje test pristupa nije potrebno uneti podatke o plaćanju. Po isteku test perioda test pristup se prebacuje u režim samo za čitanje; aktivne funkcije platforme tada ti više nisu na raspolaganju. Tvoj nalog ostaje od aktivacije ukupno tri (3) meseca, kako bi prikazane osobe mogle da preuzmu svoje fotografije u tom periodu. U okviru ovog perioda možeš u bilo kom trenutku preko upravljanja nalogom (Moj nalog) zaključiti pretplatu uz naknadu i time trajno zadržati svoj nalog. Po isteku tri (3) meseca tvoj nalog kao i tvoj otpremljeni sadržaj i ostali podaci sačuvani na platformi biće obrisani, ukoliko ne postoje zakonske obaveze čuvanja koje tome protivreče. Već zaključeni licencni sporazumi sa prikazanim osobama ostaju time neizmenjeni.
4.4 U bilo kom trenutku možeš preko upravljanja nalogom preći između Personal Account-a i Professional Account-a. Promena stupa na snagu na početku narednog obračunskog perioda.
4.5 Licenca za korišćenje platforme: Uspešnim zaključenjem ovog ugovora dobijaš opozivu, ograničenu, neekskluzivnu, neprenosivu i nelicencibilnu licencu za pristup našoj usluzi odnosno za korišćenje naše usluge u okviru ovih OUP.
Pre nego što napraviš prve snimke svog motiva, moraš uvek pristupiti osobama i zatražiti njihovu saglasnost da ih fotografišeš. Ukoliko praviš snimke bez saglasnosti prikazanih osoba, to može dovesti do povreda prava ličnosti i zaštite podataka prikazanih osoba.
!!! Ovo posebno važi u osetljivim situacijama: nikada ne pravi fotografije maloletnika, potpuno ili delimično neodevenih ljudi (npr. na plaži) ili ljudi u intimnim situacijama ili u vanrednim situacijama (npr. scene svađe), ako prethodno nisi izričito pitao i dobio dozvolu za snimanje .
Neposredno pre ili nakon snimanja dogovorenog sa prikazanim osobama možeš njima predočiti prethodno od tebe preko CONTRIMA generisan QR kod za skeniranje. QR kod se pri tom ne generiše po prikazanoj osobi, već po foto-sesiji; svaka osoba koja ga skenira, dobija svoj sopstveni, individualni permanentni link. Kolekcija nastaje čim skeniraš papirnu ili DTP QR karticu koju si izradio, konfigurišeš digitalnu pojedinačnu karticu ili prikazana osoba prvi put skenira QR kod.
Pri izradi QR koda važi sledeće:
Trebalo bi da ovaj QR kod uvek i sam fotografišeš kamerom koju koristiš, kako bi se omogućilo naknadno ispravno povezivanje foto-kolekcije i prikazanih osoba putem 8-cifrenog koda fotografa. Skeniranjem se prikazana osoba vodi na CONTRIMA stranicu. Tu prikazana osoba uz unos samo svoje e-mail adrese može klikom zatražiti pristup kasnije dostupnim preview fotografijama sa vodenim žigom. Unosom e-mail adrese za prikazanu osobu kreira se lični permanentni link, kome se i kasnije uvek može pristupiti. Na ovom mestu prikazanoj osobi se tvoje informacije o zaštiti podataka kao hyperlink jasno uočljivo i neposredno stavljaju na raspolaganje. CONTRIMA za to obezbeđuje šablon za sveobuhvatne informacije o zaštiti podataka kao podrazumevano podešavanje. Alternativno, u svom nalogu možeš uneti i sopstvene informacije o zaštiti podataka putem linka.
Šablon: Ukoliko obezbeđujemo obrazac / šablon za informacije o zaštiti podataka za fotografe, CONTRIMA ne može preuzeti odgovornost za tačnost, potpunost i ažurnost obezbeđenog obrasca. Informacije su posebno opšte prirode i ne predstavljaju pravno savetovanje u pojedinačnom slučaju. Stoga je na Tebi da pre svake upotrebe pravno proveriš obrazac.
Čim utvrdiš da su prikazane osobe zatražile preview fotografija putem CONTRIMA (GATE 1), možeš preko svog korisničkog naloga kod CONTRIMA urediti time kreiranu kolekciju. Za to te CONTRIMA vodi kroz workflow „Uredi kolekciju”.
Napomena: Isključivo si Ti odgovoran da kolekcije, prikazane osobe, claiming-i, ugovorni modeli i druga dodeljivanja budu činjenično ispravno kreirani, dodeljeni i korišćeni.
Prikazane osobe sada mogu pregledati kolekciju u preview verziji. Pri tom se fotografije prikazuju u smanjenoj rezoluciji i sa CONTRIMA vodenim žigom. Takođe dobijaju uslove licencnog modela koji si unapred izabrao (vidi § 5.1.5). Ukoliko im se preview dopada i žele da dobiju prava na fotografije, same se dodeljuju jednom od profila osoba koje si kreirao (npr.: „osoba sa zelenom majicom sam ja”). Zatim pregledaju licencni tekst i mogu zaključiti licencni ugovor .
Ukoliko sve osobe pristanu na licencni model i zaključe ugovor (status potrebnih povratnih informacija je vidljiv u tvom korisničkom profilu), zaključenja ugovora proizvode dejstvo. Sve osobe tada preko platforme CONTRIMA dobijaju svoje fotografije.
!!! Maloletnici: U okviru claiminga se takođe pita da li je prikazana osoba maloletna i da li ima više od 14 godina. Ukoliko prikazana osoba još nije navršila 18 godina, svi staratelji moraju pristati na licencne uslove u zastupanju maloletnika. To nije potrebno samo zbog ugovornopravnih zahteva, već i zbog propisa o zaštiti podataka . Ili maloletna osoba sama ili zajedno prikazani staratelji tada unose e-mail adrese svih staratelja. Zatim se licencni uslovi tim starateljima šalju e-mailom. Pored toga, maloletna osoba sama, ukoliko ima više od 14 godina, daje skraćenu izjavu o saglasnosti.
Svaka osoba koja zaključi licencni ugovor dobija od Tebe (pod odložnim uslovom da i sve druge prikazane osobe zaključe licencni ugovor) visokorezolucione digitalizate kolekcije kao i prava korišćenja na fotografijama u odgovarajućem obimu paketa. Pored toga, prikazana osoba daje saglasnost i dodelu prava drugim prikazanim osobama i po potrebi Tebi kao fotografu, da fotografije koriste u odgovarajućem obimu paketa.
Napomena: Prikazane osobe za zaključenje licencnog ugovora navode samo svoje e-mail adrese. Puna imena i adrese se, međutim, ne traže. To takođe znači da identifikacija osobe nije pouzdano moguća (ne može se garantovati da e-mail adresa zaista pripada osobi koja daje izjavu). To može dovesti do poteškoća ako želiš da sprovedeš zaključene ugovore (eventualno sudski) ili da u slučaju povreda prava postupiš protiv prikazane osobe. Tužbe ili privremene mere moraju se dostaviti na adresu pogodnu za uručenje. I izvršenje je moguće samo protiv identifikabilne osobe.
Postoje tri licencna paketa / licencna modela koja su ti, u zavisnosti od pretplate, dostupna:
Detaljnije informacije o obimu dodele prava nalaze se u odgovarajućim licencnim tekstovima.
Licencni tekstovi: Standardni ugovorni tekstovi su ogledni tekstovi za različite licencne modele i izrađeni su sa najvećom pažnjom. CONTRIMA ipak, uz ograničenja iz § 9 ovog ugovora, ne može preuzeti odgovornost za tačnost, potpunost i ažurnost obezbeđenog obrasca. Informacije su opšte prirode i ne predstavljaju pravno savetovanje u pojedinačnom slučaju. Stoga je na Tebi da obezbediš da je ovaj obrazac pravno proveren.
U slučajevima paketa Poklon i paketa Kupovina, prikazana osoba Ti može dobrovoljno i opciono dati opozivo dodatno odobrenje za portfolio/društvene mreže. U tom slučaju smeš ugovorne fotografije koristiti u svrhu uključivanja u sopstveni, komercijalni kanal na društvenim mrežama, sopstvenu portfolio veb-stranicu i u sopstveni CONTRIMA profil (takođe: Showcase), kao i pod daljim uslovima iz § 5.1.7 i u CONTRIMA galeriji.
Napomena: Samo ako su sve osobe koje se vide na jednoj fotografiji, podjednako dale dodatno odobrenje, smeš tu fotografiju koristiti u skladu sa odredbama dodatnog odobrenja. Odgovarajuća provera neophodnih prava je tvoja sopstvena odgovornost. CONTRIMA za to, uz ograničenja iz § 9 ovog ugovora, ne preuzima odgovornost.
Preko svog naloga možeš odabrane fotografije klikom postaviti u sopstveni CONTRIMA Showcase na svom profilu. Pored toga, CONTRIMA kurira javnu CONTRIMA galeriju (vidi pod Galerija) koja sadrži odabrane fotografije fotografa i fotografkinja iz celog sveta. Uključivanje tvojih fotografija u javnu CONTRIMA galeriju moguće je samo uz tvoju posebnu saglasnost. U okviru onboardinga ili u bilo kom trenutku u svom profilu pod podešavanjima možeš aktivirati opciju da se fotografije iz Showcase-a koje si odobrio mogu pojaviti i u javnoj CONTRIMA galeriji. Uključivanje fotografije u CONTRIMA galeriju dodatno zahteva da:
(i) imaš važeću licencu za predmetnu kolekciju,
(ii) si fotografiju integrisao u svoj Showcase i odobrio je za CONTRIMA galeriju, i
(iii) postoji potrebna dozvola prikazanih osoba: kod paketa Poklon privatna upotreba i Prodaja privatna upotreba dobrovoljno dodatno odobrenje za portfolio/društvene mreže (vidi 5.1.6), kod paketa Razmena prava dodela prava sadržana u licencnom ugovoru.
6.1.1 Za vreme uključivanja fotografije u tvoj CONTRIMA profil (Showcase), daješ CONTRIMA neisključivu, globalno važeću, besplatnu autorskopravnu licencu da koristi fotografije u obimu koji je potreban za uključivanje u tvoj CONTRIMA profil (Showcase) . To posebno obuhvata čuvanje, umnožavanje, prezentaciju, skaliranje i izradu preview prikaza (thumbnail-a) fotografija. Sadržinski, ova dodela prava korišćenja posebno obuhvata sledeća neisključiva prava:
6.1.2 Fotografije se smeju obrađivati, ali izgled, kontekst, pozicioniranje i forma svih prikazanih osoba ne smeju se menjati .
6.1.3 Korišćenje fotografija od strane CONTRIMA, posebno u marketinške svrhe u spoljašnjem oglašavanju, nije obuhvaćeno ovom dodelom prava.
6.1.4 Otpremljivanjem garantuješ CONTRIMA da si nosilac svih prava potrebnih za dodelu prava prema zakonu o autorskom pravu na fotografijama i da dogovorenom korišćenju od strane CONTRIMA u tom pogledu ne protivreče prava trećih lica (autorska prava, prava ličnosti). Oslobađaš CONTRIMA od svih potraživanja trećih lica koja se ističu iz ili u vezi sa ostvarivanjem prava dodeljenih prema 6.1 .
6.1.5 Fotografije koje otpremaš u svoj profil odnosno Showcase uvek se opremaju navođenjem autora (u obliku tvog korisničkog imena).
6.2.1 Za vreme tvoje saglasnosti za odobravanje pojedinačnih fotografija za CONTRIMA galeriju, daješ CONTRIMA neisključivu, globalno važeću, besplatnu autorskopravnu licencu da koristi predmetnu fotografiju onlajn u CONTRIMA galeriji. Sadržinski obuhvata ova dodela prava korišćenja posebno sledeća neisključiva prava:
6.2.2 Fotografije se smeju obrađivati, ali izgled, kontekst, pozicioniranje i forma svih prikazanih osoba ne smeju se menjati .
6.2.3 Fotografije koje se uključe u CONTRIMA galeriju uvek se opremaju navođenjem autora (u obliku tvog korisničkog imena).
6.2.4 Otpremljivanjem garantuješ CONTRIMA da si nosilac svih prava potrebnih za dodelu prava prema zakonu o autorskom pravu na fotografijama i da dogovorenom korišćenju od strane CONTRIMA u tom pogledu ne protivreče prava trećih lica (autorska prava, prava ličnosti). Oslobađaš CONTRIMA od svih potraživanja trećih lica koja se ističu iz ili u vezi sa ostvarivanjem prava dodeljenih prema 6.2 .
6.2.5 Ako prestane da postoji jedan od uslova iz 5.1.7 – naročito zato što prikazana osoba opozove svoje dodatno odobrenje za portfolio/društvene mreže ili zato što Ti okončaš odobrenje za galeriju – CONTRIMA bez odlaganja uklanja predmetnu fotografiju iz onlajn dostupne CONTRIMA galerije.
CONTRIMA nudi kanale za prijavu preko kojih nam možeš prijaviti sadržaje u CONTRIMA galerijama za koje smatraš da krše ove OUP, prava trećih lica (posebno autorska prava i prava ličnosti) ili lokalne zakone. Razmatramo tvoju prijavu i blagovremeno preduzimamo odgovarajuće mere. Korišćenjem ovih kanala obavezuješ se da naše kanale za prijavu koristiš samo u dobroj veri i da ne zloupotrebljavaš naše mogućnosti prijave i prigovora slanjem neosnovanih prijava ili prigovora.
Adresa za prijavu: info@contrima.com
8.1 Dužan si da koristiš CONTRIMA isključivo u skladu sa ovim uslovima korišćenja, kao i važećim zakonskim propisima. Snosiš isključivu odgovornost za sav sadržaj koji otpremaš na CONTRIMA, deliš sa prikazanim osobama ili u CONTRIMA galeriji.
8.2 Obavezuješ se da kod CONTRIMA otpremaš isključivo sadržaje, deliš ih sa prikazanim osobama ili u galeriji ili ih na drugi način činiš dostupnim, za koje poseduješ sva za to potrebna prava ili su ti potrebna prava valjano dodeljena. Za to si isključivo odgovoran. Ovo obuhvata posebno:
8.3 Pored navedenih pravila, dodatno važe sledeće tačke:
9.1 CONTRIMA odgovara za štetu samo u meri u kojoj je uzrok štete zasnovan na namernom ili krajnje nepažljivom kršenju obaveza od strane CONTRIMA ili zakonskog zastupnika ili izvršnog pomoćnika CONTRIMA. U ostalom, odgovornost je isključena.
9.2 Prethodna odredba ne sadrži isključenje odgovornosti za štetu koja proizilazi iz povrede života, tela ili zdravlja, a koja je zasnovana na nepažljivom kršenju obaveza od strane CONTRIMA ili namernom ili nepažljivom kršenju obaveza zakonskog zastupnika ili izvršnog pomoćnika CONTRIMA; u tom pogledu CONTRIMA odgovara u skladu sa zakonskim odredbama. Odgovornost prema Zakonu o odgovornosti za proizvode ostaje neizmenjena.
9.3 CONTRIMA obezbeđuje tehničku infrastrukturu za razmenu fotografija i uspostavljanje kao i zaključenje licencnih sporazuma između fotografa i prikazanih osoba. CONTRIMA nije strana licencnih sporazuma između Tebe i prikazanih osoba. CONTRIMA ne odgovara za pravnu valjanost ili izvršivost ugovora zaključenih između Tebe i prikazanih osoba, uz ograničenja iz prethodnih tačaka § 9.1 i § 9.2.
10.1 CONTRIMA će platformu staviti na raspolaganje uz razumnu pažnju. Ukoliko podobnost platforme za ugovorenu upotrebu nije samo neznatno ograničena ili ukinuta, CONTRIMA pruža garanciju u skladu sa zakonskim propisima . Odgovornost za naknadu štete za nedostatke bez obzira na krivicu, koji su postojali već pri zaključenju ugovora, isključena je.
10.2 CONTRIMA zadržava pravo da menja ili proširuje sadržaj i strukturu platforme, kao i pripadajuće korisničke interfejse, na način koji je za korisnika prihvatljiv, ukoliko time ostvarenje svrhe nije ili nije značajno ugroženo. Korisnici nemaju pravo na ažuriranja.
10.3 CONTRIMA može u bilo kom trenutku ograničiti ili obustaviti rad platforme. Korisnici nemaju pravo na dalju dostupnost platforme, ni u pogledu pojedinačnih funkcija niti u pogledu sistema platforme kao celine. CONTRIMA će te o samostalno izvršenim ograničenjima ili obustavama rada platforme na odgovarajući način obavestiti.
10.4 CONTRIMA ne daje nikakva obećanja o neprekidnoj dostupnosti ili performansama platforme. Ona može zbog radova na održavanju ili smetnji privremeno, a po potrebi i na duže periode, biti nedostupna. U tim slučajevima dostupnost platforme je u celini ili delimično ograničena.
11.1 Korišćenje platforme CONTRIMA se naplaćuje. Važeće mesečne naknade proizilaze iz § 4 ovih uslova korišćenja. Naknada dospeva mesečno unapred i automatski se naplaćuje na početku svakog obračunskog perioda putem načina plaćanja koji si uneo, preko Stripe. Besplatan test pristup prema § 4.3 ostaje time neizmenjen.
11.2 Obrada plaćanja kod CONTRIMA vrši se isključivo preko pružaoca platnih usluga
Stripe Payments Europe, Ltd.
1 Grand Canal Street Lower, Grand Canal Dock
Dublin, D02 H210, Irska
(u daljem tekstu „Stripe”).
Zaključenjem registracije i unosom svojih podataka o plaćanju izjavljuješ svoju saglasnost sa obradom plaćanja preko Stripe (uključujući prosleđivanje potrebnih podataka o plaćanju Stripe-u). Obrada podataka o plaćanju podleže pravilima o zaštiti podataka Stripe-a, dostupnim na https://stripe.com/de/privacy. CONTRIMA ne čuva podatke o plaćanju. Čuvanje podataka i bezbednost transakcija su u nadležnosti Stripe-a. Prihvaćeni načini plaćanja zavise od opcija koje Stripe nudi u relevantnom trenutku i koje je CONTRIMA omogućio (npr. kreditna kartica, SEPA direktno zaduženje).
11.3 Ako naplata prvi put ne uspe (npr. zbog nedovoljnog stanja na računu, isteka platnog sredstva ili tehničkih grešaka), CONTRIMA te obaveštava e-mailom o neuspešnoj naplati i poziva te da proveriš podatke o plaćanju i po potrebi ih ažuriraš. U periodu od četrnaest (14) dana Stripe automatizovano preduzima više (do osam) ponovnih pokušaja naplate i šalje ti podsetnike za plaćanje. Ako plaćanje i nakon toga izostane, CONTRIMA je ovlašćena da ograniči tvoj pristup i da iz važnog razloga raskine pretplatu prema § 13.4.
11.4 Za prodaju fotografija (paket Prodaja privatna upotreba) koristiš sopstveni platni nalog kod Stripe-a (Stripe Connect), koji se pri setup-u automatski za tebe uspostavlja. Preko tog naloga samostalno obrađuješ plaćanja sa prikazanim osobama; CONTRIMA u tom pogledu nije ugovorna strana, već je samo povezana kao primalac platformске naknade (fee).
Pravo na odustanak
Ukoliko si potrošač i zaključiš Personal ili Professional pretplatu sa CONTRIMA, imaš pravo da u roku od četrnaest (14) dana, bez navođenja razloga, odustaneš od ovog ugovora. Rok za odustanak iznosi četrnaest dana od dana zaključenja ugovora.
Da bi ostvario svoje pravo na odustanak, moraš
Contrima GmbH
Enzianweg 29
71384 Weinstadt
Nemačka
E-mail: info@contrima.com
obavestiti putem nedvosmislene izjave (npr. pismom poslatim e-mailom na info@contrima.com) o svojoj odluci da odustaneš od ovog ugovora. Možeš koristiti priloženi obrazac za odustanak, ali to nije obavezno.
Za poštovanje roka za odustanak dovoljno je da obaveštenje o ostvarivanju prava na odustanak pošalješ pre isteka roka za odustanak.
Obrazac za odustanak
Ako želiš da odustaneš od ugovora, možeš koristiti sledeći prikazani obrazac i popunjen ga poslati na:
Contrima GmbH
Enzianweg 29
71384 Weinstadt
Nemačka
E-mail: info@contrima.com
Ovim odustajem(o) ja/mi (***) od ugovora koji sam/smo dana (***) zaključio/la/li o pružanju usluga platforme CONTRIMA u (Personal / Professional) pretplati.
(Naručeno dana (***) / primljeno dana (***))
Ime potrošača: ***
Adresa potrošača: ***
Potpis potrošača (samo ako se obaveštenje daje na papiru)
Datum (***)
Posledice odustanka
Ako odustaneš od ovog ugovora, dužni smo da ti vratimo sva plaćanja koja smo od tebe primili, bez odlaganja, a najkasnije u roku od četrnaest dana od dana kada smo primili obaveštenje o tvom odustanku od ovog ugovora. Za ovaj povraćaj koristimo isto platno sredstvo koje si koristio u prvobitnoj transakciji, osim ako sa tobom izričito nije dogovoreno drugačije; ni u kom slučaju ti se za ovaj povraćaj neće naplatiti naknade.
13.1 Pretplata uz naknadu (vidi § 4) zaključuje se na neodređeno vreme.
13.2 I Ti i CONTRIMA možete otkazati ugovor u bilo kom trenutku bez navođenja razloga do kraja tekućeg obračunskog perioda u tekstualnom obliku. Otkaz se može izvršiti preko upravljanja nalogom unutar platforme ili putem e-maila na info@contrima.com.
13.3 Nakon što redovni otkaz stupi na snagu, pristup platformi ostaje u potpunosti sačuvan do kraja već plaćenog obračunskog perioda.
13.4 Pravo na vanredni otkaz iz važnog razloga ostaje neizmenjeno. Važan razlog za CONTRIMA postoji naročito u sledećim slučajevima:
13.5 U slučaju vanrednog otkaza od strane CONTRIMA, naknada koja je već plaćena, a odnosi se na neiskorišćeni period tekućeg obračunskog meseca, vraća se proporcionalno na način plaćanja koji si uneo. Zahtevi za naknadu štete CONTRIMA ostaju neizmenjeni.
13.6 Nakon stupanja na snagu otkaza – bilo redovnog ili vanrednog – CONTRIMA ti za period od jednog (1) meseca od datuma stupanja na snagu otkaza obezbeđuje mogućnost da preuzmeš i eksportuješ zaključene licencne i ugovorne dokumente zbirno u PDF formatu. Po isteku roka za eksport, tvoji podaci biće nepovratno obrisani, ukoliko ne postoje zakonske obaveze čuvanja koje tome protivreče. CONTRIMA ne preuzima odgovornost za gubitak dokumenata koje nisi preuzeo u roku za eksport.
13.7 Test pristup se zaključuje na određeno vreme za desetodnevni test period i ostaje neizmenjen u odnosu na prethodne odredbe.
13.8 Prestanak ovog ugovora ne utiče na prava i obaveze strana kao i trećih lica (npr. prikazanih osoba) nastale do tada.
CONTRIMA ti nudi izmene ovih uslova korišćenja najkasnije dve nedelje pre predloženog trenutka njihovog stupanja na snagu u tekstualnom obliku. Smatra se da si saglasnost dao ako ne obavestiš o odbijanju pre predloženog trenutka stupanja na snagu izmena. CONTRIMA te na ovo dejstvo saglasnosti još jednom posebno upozorava u ponudi.
15.1 Ovi uslovi korišćenja podležu pravu Savezne Republike Nemačke.
15.2 CONTRIMA stavlja ove uslove na raspolaganje radi boljeg razumevanja u više jezičkih verzija. U slučaju neslaganja, merodavna je engleska jezička verzija ovih uslova korišćenja.
15.3 Ako bi neka od odredaba ovih uslova korišćenja bila ili postala nevažeća, to ne utiče na važenje preostalih odredaba. Strane su dužne da nevažeću odredbu zamene takvom važećom odredbom kojom se ekonomski željeni rezultat najbolje postiže. Isto važi ako ovaj ugovor sadrži prazninu koja zahteva dopunu.
Верзија 4 · 18. 8. 2026.
between
Contrima GmbH, represented by its managing director Mark Reinhardt, Enzianweg 29, 71384 Weinstadt
(hereinafter “CONTRIMA”)
and
{photographer_name}
{photographer_address}
{photographer_email}
(hereinafter “you”)
These Terms and Conditions set out the general terms governing the registration and use of CONTRIMA accounts, as well as the use of CONTRIMA’s services by photographers. These Terms and Conditions apply to users with a trial account, a Personal Account and a Professional Account, subject to the relevant account terms in each case.
Please note that you must also enter into a contract with us regarding the processing of order data.
1.1 CONTRIMA enables street photography artists to connect with people from over 200 countries of origin and in over 30 languages, whom they have captured on camera in everyday situations for a fleeting moment. CONTRIMA provides the infrastructure for arrangements between photographers and the people depicted: from the initial contact right through to the opportunity to present their own images in a photographer’s personal gallery, which CONTRIMA members can view and which can be used as a starting point for inspiration or exchange. CONTRIMA thus provides a technical platform for the organisation, provision, documentation, licensing and presentation of photographic content.
1.2 Choose the plan that suits you: If you simply want to share your enjoyment of street photography with like-minded people and those pictured, the Personal Account is just right for you. Professional photographers – or those who aspire to become one – also gain the additional opportunity, via the Professional Account, to sell their photographs.
1.3 Please note: CONTRIMA is an intermediary and infrastructure provider, but is not a contracting party to any licence agreements you enter into with the subjects of the photographs. This means that CONTRIMA is not a party to any image licence agreements. CONTRIMA does not provide any legal services and, in particular, does not carry out any legal case-by-case assessments or approve agreements. Where CONTRIMA provides contract templates, it is your responsibility to ensure that these templates have been reviewed in relation to the specific case in question and can be concluded in a legally valid manner. 1.4 Please note: The personal data that CONTRIMA receives from you or processes in relation to persons depicted as part of the platform processes initiated by you, is processed by CONTRIMA in accordance with the applicable data protection regulations.
1.4 Please note: CONTRIMA processes the personal data it receives from you or, in the context of platform processes initiated by you, regarding persons depicted in images, on your behalf. To this end, you shall conclude a data processing agreement in parallel. This also means that you must ensure that you obtain the necessary rights to the personal data (in particular the photographs) of the individuals depicted. Where CONTRIMA provides a template for privacy notices (see Sections 5.1.2 and 8.2 for further details), it is your responsibility to ensure that this template has been reviewed in relation to the respective individual case. 1.5 The operator and provider of the platform is Contrima GmbH, represented by its Managing Director, Mr Mark Reinhardt. CONTRIMA is a registered trademark of Mark
1.5 The operator and provider of the platform is Contrima GmbH, represented by its Managing Director, Mr Mark Reinhardt. CONTRIMA is a registered trade mark of Mark Reinhardt; Contrima GmbH uses the trade mark with his consent.
You are only authorised to use CONTRIMA if you comply with these Terms and Conditions, the Data Processing Agreement to be concluded in parallel Data Processing Agreement, our privacy policy (Privacy Policy) and all relevant local our privacy policy (Privacy Policy) and all relevant local laws.
3.1 Use of CONTRIMA as a photographer requires prior registration. Only natural persons of legal age who have reached the age of {photographer_age_of_majority} and possess full legal capacity are entitled to register .
3.2 After completing the registration form, you will receive a confirmation link via the specified email address. The User Agreement only comes into effect upon the successful completion of this confirmation process. 3.3 When creating your CONTRIMA account, you are obliged to provide truthful information.
3.3 When creating your CONTRIMA account, you are obliged to provide truthful information. You You are responsible for ensuring that the details you provide (including the address, billing, and payment details required to take out a subscription) are accurate and up to date.
3.4 You are obliged to treat your login details (in particular your password) as confidential and to protect them from access by third parties. You must ensure that no unauthorised persons log into your account using your login details.
3.5 CONTRIMA reserves the right to suspend, restrict or permanently delete user accounts or individual functions in the following cases: breaches of these Terms and Conditions;
3.6 In the event of serious breaches – in particular breaches that infringe the rights of third parties (e.g. copyright, the right to one’s own image) or are relevant under criminal law – CONTRIMA is entitled to suspend or delete your account with immediate effect and without prior notice. In all other cases, you will be informed by email of any intended suspension or deletion and will be given the opportunity to comment.
3.7 In the event of the user account being deleted, your uploaded content will be irrevocably deleted after the expiry of a period of 30 days, provided that no statutory retention obligations preclude this. Any licence agreements already concluded with persons depicted remain unaffected by this.
3.8 If we have previously deactivated one of your accounts due to a breach of the present Terms and Conditions or for legal reasons, you are not entitled to create a new CONTRIMA account unless we grant you our express written authorisation to do so.
To use the platform’s services, you can take out one of the following subscriptions or a trial account with us:
4.1 Personal Account: The Personal Account allows basic use of the platform for a monthly fee of {personal_price} (including VAT at the statutory rate). The charge is always made at the start of the billing period. The features of the Personal Account are set out in § 5.1.5.
4.2 Professional Account: The Professional Account allows for the full use of the platform at a monthly price of {professional_price} (including statutory VAT). The payment is always debited at the start of the billing period. The features of the Professional Account can be found in § 5.1.5.
4.3 Trial Account: CONTRIMA offers a trial account valid for 10 days from activation. This grants access to the full range of CONTRIMA’s services, with the exception that it is not possible to sell images. No payment details need to be provided to use the trial account. Once the trial period has expired, the trial account will be switched to read-only mode; the active features of the platform will then no longer be available to you. Your account will remain active for a total of three (3) months from the date of activation, so that people already featured in photos can still download their photos during this period. During this period, you can at any time take out a paid subscription via the account management section (My Account) and thereby retain your account permanently. Once the three (3) months have elapsed, your account , along with your uploaded content and other data stored on the platform, will be deleted, provided that no statutory retention obligations prevent this. Any licence agreements already concluded with individuals depicted in the photos remain unaffected by this.
4.4 You may switch between the Personal Account and the Professional Account at any time via the Account Management section. A switch will take effect at the start of the next billing period.
4.5 Platform usage licence: Upon successful conclusion of this contract, you are granted a revocable, limited, non-exclusive, non-transferable and non-sublicensable licence to access our service or to use our service in accordance with these Terms and Conditions.
Before you take your first photographs of your subject, you must always have approached the individuals and sought their consent to be photographed. If you take photographs without the consent of the people depicted, this may lead to breaches of the right to privacy and data protection of the people depicted. !!!
!!! This applies all the more in sensitive situations: never take photographs of minors, of people who are fully or partially unclothed (for example, on the beach) or of people in intimate situations or exceptional circumstances (such as scenes of a disput), unless you have first asked explicitly and been given permission to take the photo.
Immediately before or after taking the photograph, as agreed with the people pictured, you may present them with the QR code you have previously generated via CONTRIMA for them to scan. The QR code is generated per photo session, not per person pictured; each person who scans it thereby receives their own individual permanent link. The collection is created as soon as you scan a paper or DTP QR card that you have created, configure a digital individual card, or a person pictured scans the QR code for the first time;
The following applies specifically when creating the QR code:
You should always scan this QR code yourself using the camera you are using, to ensure that the photo collection and the people pictured can be correctly matched later via the 8-digit photographer code. When scanned, the person pictured is directed to a CONTRIMA page. Here, the person pictured can, simply by entering their email address, request access to the preview images—which will be available later and include a watermark—with a single click. By entering their email address, a personal permanent link is created for the person in the image, which can be accessed again and again at any time. At this point, your privacy policy is made clearly visible and immediately available to the person in the image via a hyperlink. CONTRIMA provides a template for comprehensive privacy notices as the default setting. Alternatively, you can also upload your own privacy notice via a link in your account.
Template: Insofar as we provide a template for photographers’ privacy notices, CONTRIMA cannot accept any liability for the accuracy, completeness and up-to-date nature of the template provided. The information is, in particular, of a general nature and does not constitute legal advice in a specific case. It is therefore your responsibility to have the template legally reviewed before its respective use. 5.1.3 Creating new collections
Once you have confirmed that the individuals depicted have approved the image preview via CONTRIMA (GATE 1), you can edit the collection generated as a result via your CONTRIMA user account. To do this, follow CONTRIMA’s guidance through the ‘Edit Collection’ workflow.
Please note: You are solely responsible for ensuring that collections, people depicted, claims, contract models and other assignments are created, assigned and used in a factually correct manner.
The persons depicted can now view the collection in the preview version. In doing so, the images are displayed to them in reduced resolution and with a CONTRIMA watermark. They will also be provided with the terms of the licence model you have preselected (see § 5.1.5). If they like the preview and wish to obtain the rights to the images , they assign themselves to one of the people you have created (for example: “the person in the green T-shirt is me”). They then review the licence text and can conclude the licence agreement .
Once all individuals have agreed to the licence model and concluded the agreement (the status of the required responses can be viewed in your user profile), the agreements take effect. All individuals will then receive their photographs via the CONTRIMA platform.
!!! Minors: As part of the claiming process, you will also be asked whether the person depicted is a minor and whether they are over 14 years of age. If a person depicted person has not yet reached the age of 18, all legal guardians must agree to the licence terms on behalf of the minor. This is necessary not only due to contractual requirements, but also due to data protection regulations. Either the minor themselves or the legal guardians also depicted in the image must then provide the email addresses of all legal guardians. The licence terms are then sent by email to these legal guardians. The minor themselves, provided they are over 14 years of age, also provides a shortened declaration of consent. In addition, provided they are over 14 years of age, the minor themselves submit a shortened declaration of consent.
Every person who enters into the licence agreement receives from you (subject to the condition precedent that all other persons depicted also enter into the licence agreement) the high-resolution digital copies of the collection as well as the rights of use for the photographs within the scope of the respective package. Furthermore, the person depicted grants the other persons depicted and, where applicable, you as the photographer the consent and licence to use the photographs within the scope of the respective package.
Please note: Upon conclusion of the licence agreement, the people depicted merely provide their email addresses. Real names and addresses, however, are not requested. This also means that it is not possible to identify the person with certainty (it cannot cannot be guaranteed that the email address actually belongs to the person who makes the declaration). This may lead to difficulties if you wish to enforce concluded contracts (possibly through the courts) or take action against the person depicted person. Lawsuits or interim injunctions must be served at a address suitable for service of process. Enforcement is also only possible against an identifiable person.
There are three licence packages / licence models available to you, depending on your subscription:
Further information on the scope of the rights granted can be found in the respective licence texts.
The licence texts: The standard contract texts are model texts for the various licence models and have been drawn up with the utmost care. CONTRIMA cannot, however, subject to Section 9 of this contract, accept any liability for the accuracy, completeness and up-to-date nature of the template provided. The information is of a general nature and does not constitute legal advice in individual cases. It is therefore your responsibility to ensure that this template has been legally reviewed.
In the case of the ‘Gift Package’ and ‘Purchase Package’, the person depicted may, voluntarily and optionally, grant you a revocable additional portfolio/social media release. In this case, you may use the photographs covered by the contract for the purpose of incorporating them into your own commercial social media channel, your own portfolio website and your own CONTRIMA profile (also: Showcase), as well as, subject to the further conditions set out in § 5.1.7, in the CONTRIMA gallery.
Please note: Only if all persons appearing in a photograph have likewise granted the additional authorisation may you use it in accordance with the terms of the additional authorisation. It is your own responsibility to verify that you hold the necessary rights; CONTRIMA accepts no liability in this regard, subject to Clause 9 of this contract.
You can use your account to add selected images to your own CONTRIMA showcase on your profile with a single click. In addition, CONTRIMA curates a public CONTRIMA gallery (see Gallery), which contains selected images by photographers from all over the world. The inclusion of your photographs in the public CONTRIMA gallery is only possible with your separate consent. During the Your photographs may only be included in the public CONTRIMA gallery with your separate consent. During the onboarding process or at any time in your profile under ‘Settings’, you can option to allow the showcase images you have approved to also appear in the public CONTRIMA gallery. The inclusion of a photograph in the CONTRIMA gallery also requires that:
(i) you hold a valid licence for the collection in question,
(ii) you have included the photograph in your Showcase and authorised it for the CONTRIMA gallery, and
(iii) the necessary consent has been obtained for the persons depicted: for the ‘Donation – Private Use’ and ‘Sale – Private Use’, the voluntary portfolio/social media supplementary release (see 5.1.6); for the ‘Rights Exchange’ package, the grant of rights contained in the licence agreement.
6.1.1 For the duration that a photograph is included in your CONTRIMA profile (showcase), you grant you grant CONTRIMA a non-exclusive, worldwide, royalty-free copyright licence to use the photographs to the extent necessary for their inclusion in your CONTRIMA profile (showcase) ; this includes, in particular, the storage, reproduction, presentation, scaling and creation of previews (thumbnails) of the photographs. . This includes, in particular, the storage, reproduction, display, resizing and creation of previews (thumbnails) of the photographs. In terms of content, this grant of rights covers, in particular, the following non-exclusive rights:
6.1.2 The photographs may be edited; however, the appearance, context, placement and appearance of all persons depicted must not be altered. 6.1.2
6.1.3 Use of the photographs by CONTRIMA, in particular for marketing purposes in outdoor advertising, is not covered by this licence.
6.1.4 By uploading the photographs, you warrant to CONTRIMA that you are the holder of all rights to the photographs required for the grant of rights under the Copyright Act, and that no third-party rights (copyright, personal rights). You shall indemnify CONTRIMA against all claims by third parties arising from or in connection with the exercise of the rights granted under 6.1 .
6.1.5 The photographs that you upload to your profile or showcase will always be accompanied by a copyright attribution (in the form of your username).
6.2.1 For the duration of your consent to the publication of individual photographs in the CONTRIMA Gallery, you grant CONTRIMA a non-exclusive, worldwide, royalty-free copyright licence to use the photograph in question online in the CONTRIMA gallery. In terms of content, this grant of rights specifically covers the following non-exclusive rights:
6.2.2 The photographs may be edited; however, the appearance, context, placement and appearance of all persons depicted must not be altered. 6.2.3
6.2.3 Photographs included in the CONTRIMA gallery will always be accompanied by a credit (in the form of your username).
6.2.4 By uploading the photographs, you warrant to CONTRIMA that you are the holder of all rights to the photographs required for the grant of rights under the Copyright Act, and that no third-party rights (copyright, personal rights) conflict with the agreed use by CONTRIMA in this respect. (copyright, personality rights). You shall indemnify CONTRIMA against all claims by third parties arising from or in connection with the exercise of the rights granted under 6.2 .
6.2.5 If any of the conditions set out in 5.1.7 cease to apply – in particular because a person depicted revokes their additional portfolio/social media authorisation or because you terminate the gallery authorisation – CONTRIMA shall immediately remove the photograph in question from the CONTRIMA gallery available online.
CONTRIMA provides reporting channels through which you can report content in CONTRIMA galleries that, in your opinion, infringes these Terms and Conditions, the rights of third parties (in particular copyright and personal rights) or local laws. We will review your report and take appropriate action in a timely manner. By using these channels, you undertake to use our reporting channels only in good faith and not to misuse our reporting and objection options by submitting unfounded reports or objections.
Reporting address: info@contrima.com
8.1 You are obliged to use CONTRIMA exclusively in accordance with these Terms of Use and the applicable legal provisions. You bear sole responsibility for all content that you upload to CONTRIMA, with featured images or share in the CONTRIMA gallery.
8.2 You undertake to upload to CONTRIMA, to share with those depicted or in the gallery, or to make available in any other way, only content for which you hold all the necessary rights or for which the necessary rights have been effectively granted to you. You are solely responsible for this. This includes, in particular: rights have been validly granted. You are solely responsible for this. This includes, in particular:
8.3 The following points apply in addition to the aforementioned rules:
9.1 CONTRIMA shall only be liable for damages insofar as the cause of the damage is attributable to an intentional or grossly negligent breach of duty by CONTRIMA or a legal representative or vicarious agent of CONTRIMA. In all other respects, liability is excluded.
9.2 The above provision does not exclude liability for damages arising from the loss of life, bodily injury or damage to health resulting from a negligent breach of duty by CONTRIMA or an intentional or negligent breach of duty by a legal representative or vicarious agent of CONTRIMA; in this respect, CONTRIMA shall be liable in accordance with the statutory provisions. Liability under the Product Liability Act remains unaffected.
9.3 CONTRIMA provides the technical infrastructure for the exchange of images and the initiation and conclusion of licence agreements between photographers and the persons depicted; CONTRIMA is not a party to the licence agreements between you and the persons depicted. CONTRIMA shall not be liable for the legal validity or enforceability of the contracts concluded between you and the persons depicted, subject to the provisions of sections 9.1 and 9.2 above.
10.1 CONTRIMA shall make the Platform available with due care. Insofar as the suitability of the Platform for its intended use is not merely insignificantly limited or negated, CONTRIMA shall provide a warranty in accordance with the statutory provisions. Liability for damages on a no-fault basis for defects that were already present at the time of conclusion of the contract is excluded.
10.2 CONTRIMA reserves the right to amend or extend the content and structure of the platform, as well as the associated user interfaces, in a manner reasonable for the user, provided that this does not impair, or does not significantly impair, the fulfilment of the purpose of the platform . Users have no entitlement to updates.
10.3 CONTRIMA may restrict or suspend the operation of the platform at any time. Users have no right to the continued availability of the platform, neither in relation to individual functions nor to the platform system as a whole. CONTRIMA will inform you accordingly of any restrictions or settings it has imposed on the operation of the platform. CONTRIMA will inform you accordingly of any restrictions or suspensions of the platform’s operation that it implements itself. 10.4 CONTRIMA makes no representations regarding the uninterrupted availability or performance of the platform. This may be subject to temporary interruptions due to maintenance work or faults.
10.4 CONTRIMA makes no representations regarding the uninterrupted availability or performance of the platform. The platform may be temporarily unavailable, or in some cases for longer periods, due to maintenance work or faults. In such cases, the availability of the platform is restricted in whole or in part. In such cases, the availability of the platform will be restricted in whole or in part.
11.1 Use of the CONTRIMA platform is subject to a fee. The applicable monthly fees are set out in § 4 of these Terms of Use. The fee is payable monthly in advance and is automatically collected at the start of each billing period via Stripe using the payment method you have provided. The free trial access as set out in Section 4.3 remains unaffected by this.
11.2 Payment processing at CONTRIMA is carried out exclusively via the payment service provider
Stripe Payments Europe, Ltd.
1 Grand Canal Street Lower, Grand Canal Dock
Dublin, D02 H210, Ireland
(hereinafter ‘Stripe’).
By completing the registration process and providing your payment details, you declare your consent to payment processing via Stripe (including the transmission of the necessary payment details to Stripe). The processing of payment details is subject to Stripe’s Privacy Policy, available at https://stripe.com/de/privacy. CONTRIMA does not store any payment details. Data storage and transaction security are the responsibility of Stripe. Accepted payment methods are subject to the options offered by Stripe at the relevant time and enabled by CONTRIMA (including, but not limited to, credit card and SEPA direct debit).
11.3 If a direct debit fails for the first time (e.g. due to insufficient funds, an expired payment method or a technical error), CONTRIMA will inform you by email of the failed direct debit and will ask you to check your payment details and, if necessary, to update them. Over a period of fourteen (14) days, Stripe will automatically make several (up to eight) further attempts to collect the payment and will send you payment reminders. If payment is still not received after this, CONTRIMA is entitled to restrict your access and terminate the subscription for good cause in accordance with Section 13.4.
11.4 For the sale of photographs (Private Use Sales Package), you shall use your own payment account with Stripe (Stripe Connect), which is automatically set up for you during the setup process. You shall process payments with the individuals shown via this account independently; in this respect, CONTRIMA is not a party to the contract, but merely You will process payments with the individuals depicted via this account on your own; in this respect, CONTRIMA is not a party to the contract, but is merely associated with it as the recipient of the platform fee.
Right of withdrawal
If you are a consumer and take out a Personal or Professional subscription with CONTRIMA, you have the right to withdraw from this contract within fourteen (14) days without giving any reason. The withdrawal period is fourteen days from the date the contract is concluded.
To exercise your right of withdrawal, you must
Contrima GmbH
Enzianweg 29
71384 Weinstadt
Germany
Email: info@contrima.com
by means of a clear statement (e.g. an email sent to info@contrima.com) informing us of your decision to withdraw from this contract. You may use the following model withdrawal form for this purpose, although this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send notification of your exercise of the right of withdrawal before the withdrawal period expires.
Model withdrawal form
If you wish to withdraw from the contract, you may use the form shown below and return it, duly completed, to:
Contrima GmbH
Enzianweg 29
71384 Weinstadt
Germany
Email: info@contrima.com
I/we (***) hereby withdraw from the contract concluded by me/us on (***) regarding the provision of services via the CONTRIMA platform under the (Personal / Professional) subscription.
(Ordered on (***) / received on (***))
Name of the consumer(s): ***
Address of the consumer(s): ***
Signature of the consumer(s) (only for paper notifications)
Date (***)
Consequences of withdrawal
If you withdraw from this contract, we shall refund all payments we have received from you without delay and at the latest within fourteen days of the day on which we received notice of your withdrawal from this contract. For this refund, we shall use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event shall you be charged any fees in connection with this refund.
13.1 The paid subscription (see § 4) is entered into for an indefinite period.
13.2 Both you and CONTRIMA may terminate the contract at any time without giving reasons, with effect from the end of the current billing period. Termination may be effected via the account management section within the platform or by email to info@contrima.com.
13.3 Once the ordinary termination takes effect, access to the platform remains fully available until the end of the billing period for which payment has already been made.
13.4 The right to terminate the contract extraordinarily for good cause remains unaffected. A good cause shall be deemed to exist for CONTRIMA in particular in the event of:
13.5 In the event of extraordinary termination by CONTRIMA, the fee already paid for the unused portion of the current billing month shall be refunded on a pro rata basis to the payment method you have provided. This shall not affect Claims for damages by CONTRIMA remain unaffected.
13.6 Once the termination takes effect – whether ordinary or extraordinary – CONTRIMA shall provide you, for a period of one (1) month from the effective date of the termination, with the opportunity to download and export the concluded licence and contract documents collectively in PDF format. Once the export period has expired, your data will be irrevocably deleted, provided that no statutory retention obligations prevent this. CONTRIMA accepts no responsibility for the loss of documents that you have not downloaded within the export period.
13.7 The trial account will be suspended for the ten-day trial period and remains unaffected by the aforementioned provisions.
13.8 The termination of this contract shall not affect the rights and obligations of the parties, as well as those of third parties (such as the persons depicted), that have arisen up to that point.
CONTRIMA shall notify you in writing of any amendments to these Terms of Use no later than two weeks before the proposed date on which they are due to take effect. Your consent shall be deemed to have been given if you have not notified us of your objection before the proposed date on which the amendments are due to take effect. CONTRIMA shall draw your attention to this effect of consent separately in the notice.
15.1 These Terms of Use are governed by the laws of the Federal Republic of Germany.
15.2 CONTRIMA makes these Terms of Use available in a variety of language versions for greater clarity. In the event of any discrepancies, the English language version of these Terms of Use shall prevail.
15.3 Should any provision of these Terms of Use be or become invalid, this shall not affect the validity of the remaining provisions. The parties are required to replace the invalid provision with a valid provision which best achieves the economic result intended. The same applies if this contract contains a gap that requires supplementation.